Description
About the Role
Join our dynamic Resort Safety SIA team, where every day brings new challenges! In this role, you'll blend your customer service skills with your security expertise to ensure our guests feel safe and secure during their stay at Butlin's.
Your mission? To create a welcoming environment where our guests can relax and enjoy their time with us. Whether you're patrolling the grounds, greeting guests at the gate, or working in one of our licensed venues, your focus will always be on their safety.
Your Key Responsibilities:
* Conduct regular patrols of the Resort to ensure safety and security.
* Welcome guests on Mondays and Fridays, providing an exceptional first experience.
* Maintain access control at our three Resort entrances with a customer-focused approach.
* Provide first aid assistance to guests and team members as needed.
* Adhere to Butlin's, SIA, and local licensing laws while working in licensed venues.
Typical Working Hours: This is a permanent role with variable shift patterns covering 8am - 8pm (day shifts) and 8pm - 8am (night shifts), totaling 40 hours per week. Compensation is paid fortnightly. Live-in accommodation may be available for those aged 18 and over relocating to the area.
Note: An SIA Door Supervisor Badge is required for this position.
About You
We’re looking for someone with a hands-on approach who thrives under pressure while maintaining a positive, people-oriented attitude. You should enjoy collaborating with a team that shares common goals and be passionate about delivering exceptional customer service. Confidence in working independently when necessary is also key!
About Butlin's
At Butlin’s, we’re all about fun, excitement, and adventure! For over 80 years, we’ve been delighting hundreds of thousands of guests each year, whether they’re on a non-stop action family break or enjoying our epic Adult-only Big Weekenders.
Our culture is one of the best things about working at Butlin’s! We’re dedicated to providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. If you want a role where you Create Smiles, aren’t afraid to Get Stuck In, and where the team genuinely Cares For Each Other – this could be the perfect fit for you.
There has never been a more exciting time to join Butlin’s!