People Advisor - Luxury Multibrand Retailer
This range is provided by MODE SEARCH Ltd.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from MODE SEARCH Ltd.
Mode Search are collaborating with a global, luxury shopping destination retailer in their search for a People Advisor.
Boasting an exceptional portfolio and strong presence within the luxury sector, this high-profile business is recognised as one of the most desirable shopping destinations in the UK. With a collaborative and people-first culture, they continue to expand their international footprint while maintaining their reputation for excellence.
This is an exciting opportunity for a People Advisor to support the UK employee lifecycle, acting as a trusted advisor to employees and managers whilst ensuring a seamless and compliant HR operation. The successful candidate will be highly organised, people-focused, and confident in advising across a broad range of HR matters.
The role offers hybrid working with regular presence at the brand’s Oxfordshire-based location.
The Role
* Provide professional advice and support across the UK employee lifecycle, including recruitment, onboarding, performance management, employee relations, and offboarding
* Deliver a seamless onboarding process for new starters, coordinating systems access, payroll, benefits, equipment, and inductions
* Manage payroll input, benefits, and pension administration, liaising with providers and vendors to ensure accurate and timely submissions
* Provide first-line support on employee relations cases (e.g. conduct, capability, absence management), escalating where necessary
* Guide and coach managers on performance management, probation, well-being, and absence in line with UK employment law and policy
* Maintain HR trackers and systems (SuccessFactors, ServiceNow), ensuring accuracy, GDPR compliance, and visibility across the team
* Draft and issue employee correspondence including contracts, offer letters, contractual changes, promotions, references, and ER documentation
* Support annual People processes such as performance reviews, salary planning, engagement initiatives, and reporting
* Provide coordination support to the wider HR team, including preparing meeting agendas, booking training/events, raising POs, and managing administrative requirements
* Contribute to People projects, process improvements, and change initiatives across the UK team
Requirements
* 2+ years’ experience in a People Advisor, Generalist, or Coordinator-level role
* Solid knowledge of UK employment legislation and HR best practice
* Confident advising managers and employees on HR policies and procedures
* Highly organised with strong attention to detail when managing data, trackers, and HR systems
* Strong interpersonal and communication skills, able to engage effectively across all levels of the organisation
* Discreet and professional when handling sensitive and confidential information
* Proficient in Microsoft Office (Excel, Outlook, PowerPoint); experience with HRIS (e.g. SuccessFactors, ServiceNow, ADP) an advantage
* A collaborative team player with a proactive, solutions-focused approach
Seniority level
* Associate
Employment type
* Full-time
Job function
* Human Resources
* Industries: Retail Luxury Goods and Jewelry
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