Role
Position: Sales Assistant at Charles Tyrwhitt Leeds store. Working with Ian and the team. Contract: 8 hours per week, overtime available. Availability on weekdays, weekends, evenings, and bank holidays.
Responsibilities
- Offer exceptional customer service and maximise sales KPI targets.
- Maintain product knowledge, keep up-to-date with store ranges and promotions.
- Support and collaborate with colleagues to improve team efficiency and store success.
- Perform stock duties including accuracy checks, replenishment, and processing deliveries.
- Maintain visual merchandising and store housekeeping standards and comply with VM and health & safety guidelines.
Qualifications
- Previous retail or hospitality experience with a focus on customer service.
- High enthusiasm, drive and motivation.
- Strong interpersonal and communication skills.
- Confidence working alone and contributing positively to a team environment.
- Capacity to build rapport quickly with customers.
- Commitment to delivering exceptional customer service.
Culture
We value the 3 BE’s: "BE the BOSS", "BE the CUSTOMER", and "BE the BEST". Applicants should be proactive, hardworking and collaborative.
Benefits
- Quarterly bonus when store hits targets.
- Uniform allowance refreshed every 6 months.
- Cycle to work scheme, relocation support, and season ticket loans for London stores.
- Fun fund for parties and social events.
- Professional development through Tyrwhitt Academy, product knowledge, customer service training and apprenticeship level qualifications.
