PTP (Ariba) Support Manager : Your role: The PTP (Ariba) Support Manager role holds a global remit and is responsible for supporting the FIT Project PTP processes implementation and day to day trouble shooting. The role moves through implementation, go-live and the steady state with an ongoing focus on continuous improvement and integration of finance process into the overall WMG landscape. Here you'll get to: Report to Senior Director Process Transformation (PTP) Support the transformation team by implementing global processes and procedures including vendor maintenance, procurement/purchase ordering, controls, reporting. Attend and represent PTP (Ariba) at ongoing hypercare meetings and own resolutions. Lead ad hoc meetings with internal SMRs and third party vendors to solve existing issues or work through future state expectations. Leverage PTP and industry process and systems knowledge/experience to implement standardization of global, regional and/or local processes, challenging the status quo whilst taking input from SMRs and program partners to understand required localizations Support the ongoing socialization of processes. Obtain buy-in to the transformation from key WMG stakeholders across the globe by credibly communicating deep operating process and systems knowledge and an appreciation of the impact at a local level Attend and/or present in update meetings as required for key decision/issue/risk points. Work with stakeholders to ensure Product / Policy / Process / Procedure / System decisions take account of territory variances and business needs Partner with 3rd party vendors (Sap, Ariba, OpenText) to triage integration points between existing systems and processes Partner with people and change management resources to develop job aids, communications and training approaches to embed new ways of working and systems training for the PTP area Act as a spokesperson across the WMG organization for the benefits delivered by the FIT project. Updates relevant PTP documentation based on changes to global template (including SOPs, User Guides, training materials) Participates at preparation of the PTP training materials. Proactively and on on-going basis identifies internal and external PTP best practices that will enable improvement of the standard end-to-end process Experience of working with remote teams across multiple locations. Facilitative style, with prior experience of leading workshops and engaging stakeholders through a series of approaches that require a targeted level of consensus. Technically savvy with a robust change management skillset. Exemplary stakeholder engagement and management skills internationally and within complex, multi-faceted organizations. Strong analytical skills and ability to perform complex analysis and reconciliations. Team player who can cooperate/collaborate with varied business units to effectively implement the transformation initiatives. About you: 10 years of experience in PTP or AP roles,. Highly knowledgeable on front-end system and all PTP processes preferably SAP and Ariba not Oracle. Strong work-ethic and a self-starter who proactively seeks out new solutions Ability to multi-task and prioritize projects working well under pressure Detail oriented We'd love it if you also had: Ariba Guided Buying Ariba SLP Ariba Network Operational Procurement experience (vendors, suppliers) Indirect Procurement experience