Garden Centre Team Leader Customer Service Desk & Tills Location: Langlands Contract type: Permanent Hours: Part Time Hours: 24 Hours per Week We are currently looking for a Customer Information Desk Team Leader to work in our fast paced and very customer focused Centre. The successful candidate will be highly motivated, approachable and have excellent people skills with a positive “can do” attitude plus a keen eye for detail. Previous customer service experience is essential as you will be the face of our Centre. Garden Centre. Also supervising the till area. Working Thursday, Friday & Saturdays. Duties will include: • To greet customers on arrival into the store in a polite and friendly manner • Actively promote the current benefits of joining our FREE family members club • Deal with customer enquiries and assist them with directions within the Centre • Quality customer service • General daily housekeeping at the Centre • Customer service • Answering the phones • Managing emails & POS • Organising till assistants with any issue’s, lunch cover & rota coverage Skills required: • Good communication skills and able to work as part of a team • Work well under pressure • Professionalism and reliability • Good time management • Excellent customer service skills • Highly motivated and enthusiastic with a drive to succeed • Able to work using own initiative What we offer: We offer benefits include onsite parking and staff discount for our Garden Centres and Restaurants as well as Woodthorpe Leisure Park. If you would like to join our family run business and bring your ideas and talents to our fast growing company and forward thinking team, we want to hear from you. To apply: Please send your CV to: Simon Wilks Deputy Centre Manager swilks@britishgardencentres.com Applications Close Wednesday 24th June 2026 Due to the high volume of applications, we will only contact you if your application is successful.