Overview
The post holder will support the delivery of services within the Long Term, Urgent, Cancer & Community Directorate. They will work closely with Directorate, Care Group and Department leadership teams to support capacity and demand planning and managing compliance against national standards and local driver/watch metrics.
This role is specifically focused on operational delivery of Urgent and Emergency Care (UEC) services.
Good communication skills and being able to work with all levels of staff are crucial, with the ability to remain calm under pressure to meet deadlines.
Reporting to the Service Manager the post-holder will work to operationally manage the delivery of service key to delivery of UEC with some flexibility to support Acute, Medical and cancer services as required.
Responsibilities
* Duties will include monitoring pathways in identified specialties, operational managing delays which impact on achievement of ED and hospital flow, engaging with clinical staff to ensure job plans are effective and activity is managed in a timely manner, reporting performance data at relevant forums and supporting the senior team to produce relevant reports and updates.
* Maintain Departmental governance processes in support of nursing and clinical leadership team(s)
About Harrogate and District NHS Foundation Trust
Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East. At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you’re looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients’ lives, HDFT could be the place for you!
Benefits
* A supportive culture so colleagues can bring their whole selves to work.
* Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
* Employee Support and wellbeing – we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.
Please Note
* Due to high levels of interest, posts may close early if we reach a sufficient number of applications
* Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
* Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
For further details / informal visits contact: Name: Tom Gill Job title: Service Manager Email address: tom.gill1@nhs.net Telephone number: 01423 885959
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