* The post holder will be the point of contact for all administrative issues relating to patients' pathway of care.
* The post holder will work as part of a multi-disciplinary team and will provide support to the Patient Pathway Co‑ordinator (PPC) in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly.
* The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, customer focuss and knowledgeable point of contact.
* To provide a consistent approach across the Trust, using Standard Operating Procedures (SOPs) to ensure that functions of the role are carried out correctly within given timescales.
An exciting opportunity has arisen for a Band 3 Assistant Patient Pathway Coordinator to join a busy Pain Management admin department. If you like working in a varied role in a busy office environment, have excellent inter‑personal and communication skills and enjoy working as part of a strong team that is committed to providing the highest quality care we look forward to receiving your application.
* Applicants must be a team player, have excellent organisational skills and be able to work well under pressure and to tight deadlines. Accuracy and prioritisation skills are also required.
* The successful candidate will work closely with the patient pathway coordinators as well as the team leader and multidisciplinary team, supporting the administration services.
* The ability to deal with multiple issues and operational matters is essential.
Kingston Hospital NHS Foundation Trust is a district general hospital situated in a beautiful and remarkable part of the country - close to London yet surrounded by royal parks, historic buildings and the River Thames.
We are located on a single site in Kingston upon Thames, Surrey and run several outpatient clinics in neighbouring areas including Raynes Park Health Centre and Teddington Memorial Hospital. We employ 3,300+ staff who proudly and efficiently support over 350,000 people locally through a full range of diagnostic and treatment services and we have a national reputation for innovative developments in healthcare, particularly in 'patient‑focused' care, day surgery and maternity services.
Health and Wellbeing & Staff Benefits The Trust understands that benefits go beyond just financial rewards and offers a wide range of benefits that recognise staff contribution, provide opportunities for career development and offer initiatives to promote a healthy work‑life balance.
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