Overview
B&Q Inverness is looking for a Customer Advisor to work part‑time (12–24 hours per week) on a 3‑month fixed term contract. Shifts are available Monday‑Sunday 7:00 am–10:00 pm. The role offers a notional hourly rate of £13.37 (inclusive of a £0.27 store‑specific allowance).
Responsibilities
* Provide expert product advice and support to customers on home improvement projects.
* Assist with sales, stock management, display set‑up, and store presentation.
* Develop product knowledge, including paint‑mixing and timber cutting when trained.
* Use store technology and systems to enhance customer experience.
* Work in a team and cover a rotating schedule that includes weekends, evenings and bank holidays.
* Maintain a welcoming and professional store environment.
Qualifications
* Friendly, outgoing personality with an enthusiasm for home improvement.
* Excellent customer service and communication skills.
* Ability to learn new technologies and adapt to changing processes.
* Team‑player who can work flexible hours, including weekends and bank holidays.
* Previous retail or customer‑facing experience is desirable but not essential.
Benefits
* Competitive hourly pay.
* Paid holiday (6.6 weeks).
* Employee benefits: pension scheme, ShareSave options, payroll giving, Employee Assistance Programme.
* Shopping discounts and wellbeing support.
* Flexible scheduling and breaks to support work‑life balance.
Contact
For recruitment adjustments or queries, email recruitment@b-and-q.co.uk.
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