Role: IT Support Engineer Location: Abingdon, Oxfordshire Salary: Up to £35,000 DOE Type: Full-time, Permanent Our client, a well-established IT solutions provider with over 30 years of experience, is looking to expand their technical team with the addition of an IT Support Engineer. This is an office-based role, supporting a broad client base across multiple locations nationwide. The successful candidate will be a professional and customer-focused IT Support Engineer, responsible for delivering high-quality technical support. The role is primarily remote support-based, with occasional on-site visits as required. Key Responsibilities: Provide remote technical support to clients across multiple locations Deliver occasional on-site support when required Configure and deploy hardware and software solutions Diagnose and repair technical issues across systems and devices Perform routine maintenance and preventative support tasks Support Microsoft environments including Office 365 and Windows OS Configure and maintain servers, switches, routers, and firewalls Assist with cloud services configuration and support Key Skills & Experience: Strong understanding of networking (TCP/IP, routers, switches, firewalls) Experience with Microsoft 365 and Azure Active Directory / Azure AD administration, including Group Policy Windows 10/11 support Excellent communication and customer service skills Desirable Skills: Windows Server administration (2016/2019/2022) Hyper-V virtualisation MDM solutions (e.g. Intune, Apple, Meraki) Apple device support Backup and disaster recovery technologies Applicants must have prior experience in a similar IT support role. Package & Benefits: Salary up to £35,000 per annum (dependent on experience) Pension contribution Performance-related bonus Private healthcare Life assurance Flexible working arrangements Additional company benefits