WSR are recruiting for Service Coordinator for our well-established client in Milton Keynes.
Job Title: Service Coordinator (Engineering)
Role Type: Permanent
Location: Milton Keynes – fully office-based – Monday to Friday
Service Coordinator Role Overview:
This is a central coordination role supporting a busy engineering service function. You’ll be responsible for managing all post-installation activity, including additional works, remedial tasks and customer variations.
You’ll work closely with engineers, customers and internal teams to ensure follow-up work is planned, scheduled and completed efficiently. This role suits someone who enjoys organisation, problem-solving and being the main point of contact in a technical, engineering-led environment.
Service Coordinator Key Responsibilities:
Coordinate all further works, remedial tasks and variations following installation
Act as the main point of contact for customers regarding additional work requests
Liaise closely with engineers to plan and schedule work
Prepare work orders, quotations and supporting documentation
Ensure engineers have the correct information and approvals before attending site
Track progress and ensure work is completed on time
Maintain accurate records using CRM and ERP systems
Monitor costs, support pricing and assist with invoicing
Work with engineering, project and health & safety teams to ensure compliance
Ensure work is completed to the required quality standards and customer sign-off is obtained
Service Coordinator Skills, Experience and Attributes
Essential:
Experience in a service coordination, project coordination or similar role within an engineering or technical environment
Comfortable working with engineers and technical teams
Strong organisational and administrative skills
Clear and confident communication skills
Customer-focused with a practical, solutions-driven approach
Highly organised and detail-focused
Calm and professional under pressure
Proactive and able to work independently
Desirable:
Exposure to mechanical, electromechanical or industrial engineering environments
General technical understanding of engineered systems or equipment
Service Coordinator Benefits:
Company pension
Free parking on site
Life insurance
Private medical insurance
Referral programme
Please click ‘APPLY NOW’, or call the WSR Team at for more info. We appreciate the time and effort invested in your application.
While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time.
We will however keep your CV on file and review your suitability against any other vacancies we may have available