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Fraud prevention officer - transaction monitoring (nights)

Stoke-on-Trent
BET365
Posted: 9h ago
Offer description

Company Description At bet365, we're one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak.

Do not wait to apply after reading this description a high application volume is expected for this opportunity.
We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, were breaking new ground in software innovation too, redefining whats possible for our customers worldwide.
Job Description You will be responsible for monitoring transactions, delivering an effective risk assessment and analysing behavioural patterns and trends.
We truly believe that staff development is the key to success and there is an abundance of experience and support to help you grow as a professional.
With a worldwide customer base, the position requires flexibility, working seven days on, seven days off (Monday-Sunday), between the hours of 20:30 and 08:00.
This role is eligible for inclusion in the Companys hybrid working from home policy where you will have the option to work up to three days from home once fully trained.
Successful applicants will need to provide proof of eligibility to work in the UK.
Qualifications Excellent attention to detail, producing consistent results.
Self-motivation and ability to perform a multitude of tasks in a fast-paced environment.
Strong work ethic, working both independently and as part of a team.
Ability to problem solve and find effective resolutions.
Ability to work to high standards while under pressure.
Excellent written and verbal communication skills.
Computer literacy, including a good working knowledge of Outlook, Excel and Word MS Office products.
Additional Information Monitoring transactions in line with our internal risk controls.
Assessing the risk of deposit, withdrawal and product activity.
Analysing customer information, betting and gambling patterns and other forms of activity to accurately identify risk behaviours.
Using proactive investigation techniques to identify new and emerging threats.
Producing detailed reports regarding fraudulent activity.
Contacting customers via telephone and email.
Providing 2nd line support to the operation regarding fraud and risk related queries.
By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Notice - https://www.bet365careers.com/privacy-policy
At bet365, we're committed to creating an environment where everyone feels welcome, respected and valued. Where all individuals can grow and develop, regardless of their background. We're Never Ordinary, and we're always striving to be better. If you need any adjustments or accommodations to the recruitment process, at either application or interview, please dont hesitate to reach out.

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