Salary: £60,000 - 70,000 per year Requirements: ServiceNow Certified System Administrator (CSA) Proven experience as a ServiceNow Administrator and Developer Strong understanding of the ServiceNow platform architecture and its various modules Demonstrable experience with ServiceNow ITSM module Knowledge of integrations and data imports/exports Experience with reporting and performance analytics within ServiceNow Experience in stakeholder management and requirements gathering Responsibilities: Act as the Subject Matter Expert for all things ServiceNow Provide expert support and continuous improvement for the existing IT Service Management (ITSM) module and customizations Implement new modules successfully Administer and maintain the ServiceNow platform, ensuring optimal performance, security, and availability Collaborate effectively with business stakeholders to translate business needs into technical solutions Potentially lead the establishment of a team for strategic platform direction in the future Technologies: Support ITSM Security ServiceNow DevOps More: We are a profitable and growing industry leader looking to add a ServiceNow Specialist to our tech team. Offering a competitive salary between £60,000 and £70,000 plus bonus opportunities, we promote a 35-hour work week with flexible working arrangements, 25 days of holiday plus 5 buy/sell days, and bank holidays. Our benefits include professional development opportunities and a 5% employer pension scheme that increases with service. With more than 1000 employees, we have an excellent reputation in our sector and have posted record revenues for the last financial year. We value a healthy work-life balance and support your technical development. last updated 8 week of 2026