What is the job role?
The Community Support Worker is an integral part of the social care service which is delivered as a member of a multi-disciplinary team for people with mental health needs, their family groups or carers, within the community and in-patient mental health facilities.
What You’ll Be Doing
1. Carry out assessments under the Care Act to identify unmet social care needs, focusing on strengths and recovery
2. Develop and implement person-centred care and support plans for citizens and carers
3. Review and evaluate the effectiveness of care plans and services
4. Provide crisis support and contribute to daily team handovers
5. Attend multi-disciplinary meetings and collaborate with internal and external teams
6. Liaise with statutory, voluntary, and independent sector agencies to coordinate care
7. Maintain accurate records and documentation in line with policy and procedures
8. Participate in team meetings, supervision, and ongoing professional development
All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.
This post is exempted under the Rehabilitation of Offenders Act and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
Who are we looking for?
Coventry City Council is seeking a compassionate and proactive Community Support Worker to support individuals with acute and enduring mental health needs across community and in-patient settings. We welcome applicants from all backgrounds, especially those with lived experience.
What You’ll Bring
9. Authentic, respectful practice and excellent teamwork
10. Understanding of social issues affecting mental health and available interventions
11. Ability to coordinate resources and agencies to support recovery
12. Strong ICT and communication skills
13. Experience handling confidential information
14. Experts by experience are strongly encouraged to apply
If you need help or support to complete your application, please visit our to see how we can assist you.
Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:
15. Members of the Armed Forces and veterans
16. Are currently in care or have previously been in care
17. If you consider yourself to be disabled or if you have a long-term health condition
For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.
Interview date:03/09/25
About Coventry
Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.
We are cutting-edge, challenging, youthful, vibrant and diverse.
At Coventry we are committed to excellence in everything we do. With around staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.
To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.