Job Title: ACRO Business Analyst
Salary Range: £40,383 - £42,612
Work Location: Near Fareham
Hours per week: 37 Monday – Friday with flexible office hours
Contract Type: Permanent
Closing date: 13th January 2026
We are looking for a motivated individual, experienced in business analysis to join us as a Business Analyst, within a national policing unit.
More about the role
Join ACRO Criminal Records Office as a Business Analyst in our innovative Continuous Improvement Team, where you'll play a key role in supporting digital and process optimisation initiatives. You'll work closely with senior stakeholders, cross-functional teams, and external partners to gather and analyse business requirements, uncovering inefficiencies and opportunities for improvement. As part of a collaborative team, you'll contribute to creating comprehensive analysis deliverables that translate complex findings into actionable recommendations and facilitate positive change. This role offers a fantastic opportunity to develop your skills, make a meaningful impact on our organisation's efficiency, and grow within a supportive and dynamic environment. If you're a detail-oriented professional with a passion for continuous improvement, this is the perfect career move for you.
This is a full-time role of 37 hours per week, worked over 5 days (Monday to Friday). Flexible working requests will be considered with the successful applicant working a minimum of 28 hours, across 4 days. Working hours can be discussed at interview.
If you would like to find out more information about the role, please see the role profile.
More about Us
ACRO Criminal Records Office supports UK and international law enforcement by processing criminal records for the purposes of public protection, safeguarding and worldwide community safety.
We are growing, now employing more than 300 people to support the fight against crime as a global leader in our field.
All ACRO staff are employees of Hampshire and Isle of Wight Constabulary and are provided with the same benefits of working within the public sector as other members of police staff.
Our culture and work environment aim to ensure that everyone feels included and valued. We invest in our people so that they can thrive, realise their potential and enjoy coming into work.
We are located in an attractive and modern business park close to the M27 between Portsmouth and Southampton.
Please visit our website for the full range of products and services we provide to UK police forces and international agencies.
What’s on offer?
As members of Hampshire and Isle of Wight Constabulary police staff you will have access to a wide benefits package*, including but not limited to:
1. A hybrid working environment with flexible working hours (subject to the completion of mandatory training)
2. Family friendly policies supporting those with caring responsibilities
3. Generous annual leave entitlement starting at 24 days (pro-rata for part-time workers) in addition to public holidays, rising to 29 after five years’ service.
4. Access to a wide range of learning and development opportunities
5. Local Government Pension Scheme
6. Retail, holiday and leisure discounts through Hampshire Police Leisure and Sports Club or Blue Light Card
7. Excellent wellbeing support including onsite wellbeing rooms and access to Employee Assistance Programme
8. Staff representation groups and inclusion network
Application and interview
If you’ve never completed a competency-based application or interview before, make sure you read each competency or value in detail, research the STAR (situation, task, action, result) format and use it when giving evidence.
The recruitment competencies identified on the role profile can be used interchangeably throughout the selection process. It is recommended you make a note of them when starting your application.
Please note you do not need to add a CV or covering letter, and these documents will not be reviewed when considering your application.
We would encourage you to visit our Join Us page, where you can find more information on the development and progression available, and view our candidate guidance.
Essential Qualifications
9. Educated to QCF level OR work experience deemed to have brought the role holder to a comparable level.
10. Hold a professional practitioner level qualification in Business Analysis (e.g. The Chartered Institute for IT (BCS) level 4, International Diploma in Business Analysis) or another recognised BA Certification.
Essential Experience
11. Significant experience in Business Analytics or similar environment
12. Advanced analytical and problem-solving skills
13. Stakeholder engagement experience, with proven ability to build relationships, manage expectations, and facilitate requirements gathering across various levels of the organisation
14. Experience working on digital transformation projects
15. Proficiency digital workflow optimisation tools for data analysis, presenting complex findings, and supporting detailed process mapping
16. Excellent written and verbal communication skills
17. Experience in conveying technical and non-technical information clearly to diverse audiences
Desirable
18. Experience of working with SaaS solutions
Competencies and Values
When applying, you will have the opportunity to talk to us about your background and experience, especially when providing evidence against our competency and values framework (CVF).
The CVF provides clear expectations for everyone working in policing. It describes the behaviours required by you as a member of police staff to be effective in your role.
Please ensure you view the role profile to see which ones are relevant to the role, so you have a deeper understanding of the requirements for each CVF.
Contact details for an informal discussion
The ACRO People Services Team can be contacted by email at acropeopleservices@hampshire.police.uk or by phone on 02380 451651.
To discuss the role in confidence, or for guidance on the recruitment process, please contact Janice Hobbs on Janice.Hobbs@acro.police.uk
*note some benefits are subject to a minimum service requirement.
Please note that the email address you supply when submitting an application will be used for contact throughout the full lifecycle of that vacancy. You will not be able to amend your contact details. You should therefore ensure that you choose an appropriately accessible email address, being mindful that the process may take several months for some roles.
Hampshire and Isle of Wight Constabulary is an inclusive employer and strives to have a workforce representative of the communities we police and serve. We recognise that we are not fully representative and are working to address this imbalance through a variety of initiatives.
Hampshire & Isle of Wight Constabulary is an equal opportunities employer that positively promotes flexible working, enabling officers and staff to achieve a healthy work-life balance whilst meeting operational requirements of the constabulary. We actively encourage applications to be made on a full time, part time or flexible working basis.
The Equality Act 2010 allows us to promote equality within Hampshire and Isle of Wight Constabulary by adopting Positive Action to support people from under-represented groups. Our aim is to recruit talented people with a diverse range of skills and experience and welcome applications from all sections of the community. Our Positive Action team are available to provide support through the application and assessment process by contacting: positive.action@hampshire.pnn.police.uk
The Disability Confident campaign aims to remove barriers, increase understanding and ensure that people have opportunities to fulfil their potential and realise their aspirations. We will accommodate requests for reasonable adjustments where possible throughout our recruitment and promotions processes and encourage anyone requiring reasonable adjustments to disclose this at the earliest opportunity.