Kurt Geiger seeks a Full-Time Supervisor for its fabulous shoe store in Bluewater, Kent.
30 Hours per week. Flexible hours including evenings and weekends.
Kurt Geiger About Us
We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city, its diversity and creativity.
For over fifty years, our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community, as well as the many ways we collectively express our individual style.
Kurt Geiger Staff Benefits
* Competitive basic hourly rate
* Generous bonus structure
* Amazing employee discounts
* Fabulous shoes!
We Need You to:
* Consistently deliver exceptional customer service
* Responsible for holding keys for the store and ensuring the security of the store at opening and closing in the absence of the senior management team
* Responsible for opening and closing the till system
* Welcome customers warmly, guide them to products and understand their needs to ensure a positive shopping experience, setting the standards for the wider team
* Efficiently manage stock by pair checking, organising the stockroom, and maintaining consistent standards to ensure smooth operations
* Ensure the shop floor is kept tidy and replenished, and that store standards are maintained
* Support your management team by working towards individual and team sales targets
* Provide details of Kurt Geiger loyalty programs, highlighting the benefits and encouraging participation to enhance their shopping experience
* Support with training and development of team members in the absence of the senior management team
* Assist in the preparation and planning of promotional activities
* Be a role model for our brand and adhere to uniform standards (all black, unbranded and reflective of the brand)
* Regularly participate in training activities to become a confident brand ambassador
* Support the management team during absences with weekly trade report and conference calls
* Hold daily team briefs and set targets in the absence of the manager
Requirements
* Strong communicator
* Understanding of excellent customer service
* Previous experience in retail
* Interest and awareness of key fashion trends
* Self-motivated and driven by targets
* Confident working in a team