Job Title: Field Service Engineer (Small Tools)
Overview
Reference: 447618
Salary: £32,000 - £36,000 per annum
Location: Witney, Oxfordshire, UK (surrounding counties accepted)
Job Type: Full-time, Permanent
Posted: 22 May 2025
Expiry Date: 7 July 2025
Job Description
The client, a well-established market-leading firm in agricultural and groundcare machinery, seeks an experienced Service Technician to join their team. This role involves maintaining and repairing machinery to ensure operational efficiency and customer satisfaction.
Responsibilities
1. Diagnose, repair, and maintain machinery: Troubleshoot and fix garden and groundcare equipment.
2. Perform scheduled servicing: Conduct preventative maintenance to minimize breakdowns.
3. Customer engagement: Communicate effectively with customers, understand their needs, and provide solutions.
4. Record keeping: Maintain detailed logs of repairs, services, and parts used.
5. Safety compliance: Follow industry standards and safety procedures.
6. Support management: Assist the Branch Service Manager in achieving operational goals.
Qualifications and Skills
1. Experience: Proven background working with garden, groundcare, or agricultural machinery.
2. Problem-solving: Strong diagnostic skills.
3. Communication: Excellent interpersonal skills.
4. Customer service: Dedicated to providing outstanding service.
5. Teamwork and independence: Self-motivated and team-oriented.
6. Driving license: Valid UK driving license required.
Benefits
* Bereavement leave
* Free and on-site parking
* Sick pay
* Up to 26 days holiday + bank holidays + well-being day
* Company van for work travel
* Ongoing training and development
* Work with premium brands in a forward-thinking dealership
* Join a respected, family-run business that values its team
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