NGeneration Limited in Tipton is seeking a Service Desk Analyst to join their Support Desk team. The role involves diagnosing and resolving customer IT issues while providing excellent service. You will work a 3 days on, 3 days off shift pattern, responsible for logging incidents and maintaining communication with customers.
The ideal candidate should have good IT skills, ideally experience in hospitality or retail, and a customer-friendly attitude. The company offers benefits like training, 19.6 days annual leave, and team events.
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