Join Our Team as an On-Call Patient Experience Associate!
Company: Confidential | Innovator in Advanced Health & Wellness
Location: Newport Beach, CA
Environment: Boutique, low-traffic medical studio focused on quality over volume
Schedule: On-call / as-needed, typically 8:00 AM – 6:30 PM, including weekends (Sat + Sun)
Start Date: Mid-August
Pay Rate: $25–27/hour, DOE
About the Role
Are you a polished and emotionally intelligent professional looking to make a difference in patient care? Our client, a premier physician-led health and wellness organization, is seeking someone just like you! This role is perfect for those who thrive in a calm, service-focused environment and enjoy delivering a personalized, high-touch experience to clients.
Initially, you will provide part-time, on-call support during high-volume periods, with the exciting potential to transition into a longer-term or permanent role. You'll be stepping in to support an existing team, with coverage needs typically communicated one week in advance.
Key Responsibilities
* Greet and guide clients through a seamless, white-glove experience.
* Act as the first point of contact for full-body preventive health appointments.
* Support patient prep (check-in, gowning, hydration, comfort items).
* Validate parking and assist with general inquiries (low call volume).
* Ensure the environment remains calm, organized, and welcoming.
* Maintain room turnover and coordinate with MRI technologists.
* Provide light post-scan assistance (no formal checkout process).
* Create a setting where patients feel at ease, seen, and cared for.
What You’ll Bring
* A bachelor’s degree, graduate student status, or early-career healthcare professional background is preferred.
* Warmth and polish, with a genuine care for people.
* A background in luxury hospitality, wellness, or healthcare is a strong plus.
* Ability to remain calm under pressure and support anxious patients.
* This is an ideal role for recent graduates or those early in their healthcare careers.
Why Join Us?
About Us:
Career Group is a premier, Women-Owned recruiting agency and a widely recognized name in corporate and administrative staffing. We connect our candidates with job opportunities at leading companies nationwide. When you work with a Career Group recruiter, you gain a strategic career advisor for life.
Ready to take the next step in your career? Submit your resume to get started today!
We are committed to considering qualified candidates with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.