What you’ll do: * Manage all aspects of medical secretarial duties, including letters, results, and procedures. * Liaise with patients, consultants, and other clinic users, providing exceptional customer support. * Handle telephone and email inquiries from patients, hospitals, and other healthcare practices. * Handle billing, invoicing, and insurance correspondence where required. * Process private medical insurance claims. * Order office supplies and oversee the maintenance of office equipment. * Organise meetings and take minutes. Requirements: * Previous experience in a similar role within a medical environment, including experience in private medical billing. * Proficiency in MS Office Suite. * Positive attitude and exceptional administrative and customer service skills. * Ability to maintain confidentiality and handle sensitive information discreetly. * Attention to detail. You’ll be eligible for: * Working patterns to support work/life balance. * Corporate staff discount for all facilities. * 30 days’ paid holiday during each complete holiday year. This includes bank holidays. * Company pension scheme