We are looking for 1 or 2 people with experience in hotel industry to help us run a guesthouse/hotel in Manchester.
Ideally we are looking for a single person or a couple who will be able to live and work in the guesthouse.
This is ideal opportunity for someone who is looking for both job and accommodation because you will have secured accommodation inside the guesthouse.
There is a couple of different roles and skills needed to successfully run guesthouse and we are primally looking for someone who will look after the building, manage other stuff and reception to increase costumers satisfaction.
This job requires to prepare rooms for guests on a daily basis (which is done by our part time housekeepers), to communicate with them and the rest of our staff, to organize work and repairs needed, to help solving guests' issues, to greet guests on arrival and to be available for them for any help needed. It also requires from you to take a good care of the property, to maintain house on a daily basis and to make sure everything runs smoothly and without issues.
This job requires attention to details, good management skills, good taste for interior design and great communication skills.
Since you will be meeting people on a daily basis you need to be someone who truly enjoys working with people, who is friendly and responsible and who is able to do a great job and deliver a good service with smile on the face.
Working with people sometimes can bring challenging situations, so we expect from you to have good problem-solving skills and to always keep professional attitude with your customers (even if they are not right). Some people can be difficult by nature so previous customer service experience is advantage.
If you are a couple, at least one of you need to have good technical DIY skills and ability to do at least small house repairs and fixing minor issues. Keep in mind that this is a guesthouse where people stay short term and change frequently so all the time there will be something to fix (whether it is a broken shower head, curtain that fell of, wall repainting because of stain, blocked toilet or screws that need tightening, etc)
If you think that you are the right person (or couple) for this job, please send your CVs and also explain why you are ideal candidate for this opportunity.
Your salary will depend about roles you will take on.
Job Type: Permanent
Pay: £400.00-£500.00 per week
Work Location: In person