Floor Manager at San Carlo Restaurant Group
Join us at San Carlo Alderley Edge to lead our restaurant floor operations.
Competitive Industry pay (based on salary & Tronc).
Our story
The Distefano family, spanning two generations, started San Carlo over 30 years ago and has grown to twenty‑five authentic Italian restaurants across the UK and internationally – from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool, Leeds, Cheshire and Manchester, and with new sites slated to open in Miami, Kuwait, Bangkok and Qatar.
Colleague Benefits
* Free meals on duty – delicious, healthy meals, all free
* 50% staff discount – for you and your friends and family at any of our restaurants across the UK
* Refer a Friend – bring your friends and earn up to £1,000 per person
* Elevate Training Academy – commitment to training and continuing professional development with our San Carlo training app
* Volunteering Days – give back with dedicated volunteering days, making a positive impact in your community
* Squadra App – offering you discounts and rewards with thousands of companies worldwide
* Wagestream – access to earned pay at any point of the month
* Legal and financial advice – free legal and financial advice for you and your family
* Colleague of the Month – monthly recognition awards where all San Carlo colleagues are celebrated
* San Carlo Awards – our annual San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues
* Global opportunities – the chance to work at one of our many international restaurants, from Dubai to Miami
* Best‑in‑class pension – partnered with an industry‑leading pension provider, ensuring your hard work today supports your tomorrow
Key Responsibilities
* Delegate work assignments, find the right person and assign them the right job adapting to the skill and necessities.
* Assist in the recruitment of new employees for the restaurant.
* Ensure smooth running of the restaurant and ensure the restaurant is staffed at correct levels each day.
* Ensure delivery of a high standard of service at all times.
* Support employee performance and encourage to an acceptable standard.
* Assist and support training and development of all employees.
* Deal effectively with customer complaints.
Required Qualifications & Experience
* 2 year’s experience in a similar role
* Team management experience
* Excellent communication skills
* Meticulous attention to detail, highly organised and capable of handling multiple tasks
* A proactive self‑starter who can work independently with good judgement and minimal direction
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Sales and Business Development
Industries
Restaurants
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