Multi-site security officer

Job Description

Job Role: Multi-Site Security Officer (Corporate/Concierge)

Working Hours: Zero hours

Location: Liverpool - Providing cover at various corporate sites in the Liverpool area

Reporting to: Account Manager / Duty Manager

Overview

Anchor Group Services is looking for professional, customer-focused individuals to join our growing team as a Corporate Security & Concierge Officer, providing cover across a portfolio of prestigious corporate locations in Liverpool.

This is an ideal opportunity for experienced Security Officers who take pride in their appearance, communication skills, and ability to deliver exceptional customer service. We are seeking individuals who can confidently engage with clients, visitors, contractors, and members of the public, acting as both a security presence and a professional ambassador for our clients.

The role combines traditional security responsibilities with front‑of‑house, concierge and customer service duties, requiring a polished and professional approach at all times. Successful candidates will be comfortable working within corporate office environments, carrying out patrols, managing access control, supporting reception areas, monitoring CCTV systems and responding to incidents while maintaining the highest standards of professionalism.

We are looking for officers who possess excellent verbal and written English communication skills, a smart and well‑presented appearance, strong attention to detail, and a genuine commitment to delivering outstanding customer service.

As a Multi‑Site Officer, you will have the opportunity to gain experience across a variety of high‑profile locations while developing your career within a growing organisation. Anchor Group Services is committed to investing in its people and providing opportunities for training, development and progression for those looking to build a long‑term career in the security industry.

Flexibility and reliability are essential, as you will be supporting multiple sites and covering a range of shifts as required.

Duties include:

• Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site‑specific procedures
• Conducting regular patrols of the site to deter and detect unauthorised activity
• Monitoring and managing access control, including issuing and checking passes or permits
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
• Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room / Shift Manager / Operations Manager / Emergency Services as appropriate for serious incidents
• Operating and monitoring site CCTV equipment
• Completing reports by recording observations, information, occurrences, and surveillance activities
• Maintaining organisation’s stability and reputation by complying with legal requirements
• Contributing to team effort by accomplishing related results as needed
• Acting as a first line support to customers and visitors to the site, providing a professional and friendly service
• Understanding the needs of our customer, responding accordingly to customer queries and requests and taking appropriate action
• Maintaining professional conduct at all times

Requirements

• Full 5‑year employment checkable history
• ESSENTIAL: Valid frontline SIA Licence
• DESIRABLE: Valid CCTV Licence
• ESSENTIAL: Previous experience working in corporate office environments
• Customer service experience and confidence to handle conflict in a correct manner
• Flexible to meet the job requirements and cover shifts as required
• Excellent communication skills, both written and verbal
• Smart appearance and well‑groomed
• Reliable and punctual
• High level of enthusiasm and passion
• Ability to work in a fast‑moving environment
• Access to a range of nationally recognised courses to help further your career via the Anchor Academy
• Access to SIA and First Aid training at discounted rates, with financial support available
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto‑enrolment)
• Stream - access to pay as you earn it
• Cycle to Work Scheme Available
• Full uniform provided
• Free Employee Assistance Programme 24/7 including access to counselling
• Hospital Saturday Fund
• Reward and Recognition awards

Other ways this role may be described:

Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer.

Within commuting distance of:

Liverpool, Wavertree, Bootle, Birkenhead, Speke, Huyton, Kirkby, Wallasey, Chester, Southport, St Helens, Wigan, Newton-le-Willows, Runcorn, Widnes, Wirral, Cheshire, Ormskirk, Bromborough.

Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.