Job Description
The Enforcement Advisory Officer plays a critical national role in supporting the Environment Agency's statutory functions under the Reservoirs Act 1975. You will lead the resolution of complex non-compliance issues, manage enforcement action, and provide specialist regulatory advice in safety-critical situations.
You will act as account manager for undertakers, including water companies, supporting proactive engagement, identifying risk early, and driving compliance through consistent, risk-based interventions. This requires excellent communication, influencing and negotiation skills, the ability to manage conflict constructively, and confidence to take proportionate formal action when needed.
You will lead high-risk non-compliance casework using the Compliance Action Plan (CAP) model, represent enforcement in account meetings, and contribute to the delivery of Balmforth Review recommendations and the future Environmental Permitting Regulations regime. You will also liaise with engineers, legal advisors, and other regulators to ensure public safety risks are effectively managed.
Everyone that joins us is required to undertake training and participate in incident response duties when the need to respond arises. Having an incident role is an essential part of working for the Environment Agency and an active way to support communities and prevent harm to the environment.
Do you want to work for an organisation that values difference and includes everyone? Then the Environment Agency is the organisation for you We are fully committed to being an inclusive employer and ensuring equal opportunities for everyone. We welcome flexible working patterns for all our vacancies, including job share.
This a national role so you can be based at any Environment Agency office.
The team
You will join the Environmental Assessment and Reservoir Regulation department within Flood & Coastal Risk Management (FCRM). The Reservoir Regulation Team is a nationally dispersed team of 25+ specialists who regulate over 2,140 large raised reservoirs across England. As the enforcement authority for the Reservoirs Act 1975, we manage high-risk non-compliance using proportionate enforcement powers to protect public safety. The team is based across the country, and some travel and overnight stays will be required.
Experience/skills Required
We are seeking someone with experience of managing complex regulatory or enforcement cases, with strong communication, negotiation, and influencing skills. You will need to be confident in managing conflict constructively and resilient in the face of challenge, while maintaining focus on compliance and public safety.
You should be able to analyse legal and technical information, assess risk, and provide sound recommendations for proportionate action. Strong written and verbal communication is essential, as is the ability to engage a wide range of stakeholders, including undertakers, engineers, legal advisors, and internal leadership.
Desirable experience includes knowledge of the Reservoirs Act 1975, enforcement frameworks, public safety regulation, or infrastructure management. Familiarity with the Balmforth Review recommendations or Environmental Permitting Regulations reform would also be an advantage. Above all, you will be organised, adaptable, and motivated to deliver results through collaboration and regulatory impact.
Contact and additional information
For further information or an informal chat about the role contact:
* Zoe Wilson, Senior Team Leader –
* Karl Hunter, Enforcement Adviser –
Interviews will take place remotely by Microsoft Teams on the 22nd and 23rd of October.
As part of the interview, candidates will be asked to prepare and deliver a short 5-minute presentation on the following topic:
"How would you approach an undertaker/stakeholder who is resistant to taking action on an identified public safety risk (for example, at a reservoir)?"
This exercise is designed to assess your communication skills and presentation style using the Communicates Effectively competency, including how you structure your response, explain your reasoning, and engage with challenging stakeholder scenarios.
Competence 1
Influences and Persuades Others
Description
Tell me about a time when you had to influence someone who initially disagreed with your position or recommendation. How did you manage the conversation and what was the outcome?
PLEASE NOTE: Your answers will be used for interview selection. Please draw out your skills and experience in your response. You may wish to use the STAR technique (Situation, Task, Action, Result).
Competence 2
Communicates Effectively
Description
Describe a time when you had to explain complex or technical information to someone unfamiliar with the topic. How did you tailor your communication, and what was the result?
PLEASE NOTE: Your answers will be used for interview selection. Please draw out your skills and experience in your response. You may wish to use the STAR technique (Situation, Task, Action, Result).
Competence 3
Achieves Results
Description
Give an example of a time when you were responsible for driving forward a challenging piece of work or project. How did you ensure it stayed on track and what impact did it have?
PLEASE NOTE: Your answers will be used for interview selection. Please draw out your skills and experience in your response. You may wish to use the STAR technique (Situation, Task, Action, Result).
Competence 4
Customer and Partner Relations
Description
Give an example of consultation and collaboration with customers or partners to ensure buy-in to initiatives and to promote the Environment Agency's duties and policies.
PLEASE NOTE: Your answers will be used for interview selection. Please draw out your skills and experience in your response. You may wish to use the STAR technique (Situation, Task, Action, Result).
**If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls. Should you wish to become a support supplier on one of these frameworks or contracts please visit for more information.**