Realize your potential by joining the leading performance-driven advertising company!
We are seeking a proactive, data-driven, and Advertiser Success Specialist to join our Global Content Review Team in London. This role is crucial for monitoring, analyzing, and optimizing advertisers’ content performance across the content moderation lifecycle. The ideal candidate is a self-starter who can work independently to set and achieve goals in a fast-paced, high-performance environment.
The Advertiser Success Specialist will act as a trusted advisor to clients, delivering insights and recommendations to help them scale their campaigns and improve content quality. Previous experience in account management is required, and a background in content moderation is a plus.
To thrive in this role, you’ll need:
1. 1+ years experience with Client success, Account management or Ad operations, facing Success management.
2. You must have a proven track record of client direct communication and driving measurable outcomes.
3. Strong understanding of content moderation and platform policies.
4. Experience in ad tech, creative optimization, or content compliance is preferred.
5. An analytical mindset with the ability to interpret performance data and use it to drive decisions.
6. Proficiency in using BI tools, spreadsheets, and internal reporting tools.
7. A proactive, results-oriented attitude with a hands-on approach to work.
8. Excellent communication skills in English (written and oral)
9. Good work ethic, cultural awareness, creative problem solving, proactivity
10. Previous experience in account management is a plus.
How you’ll make an impact:
11. Improve content approval rates and reduce disapprovals or compliance flags.
12. Provide actionable, data-driven recommendations to improve creative approval and performance.
13. Serve as the point of contact for advertisers, providing proactive updates on creative performance and moderation issues through direct chat-based communication.
14. Analyze content performance data, identify trends, seek for opportunities and suggest content refresh strategies.
15. Collaborate with the Policy setting and account management teams to align on scaling strategies and business goals.
16. Track key metrics (e.g., compliance, approvals, creative health) and maintain dashboards or reports.
17. Demonstrate strong independence and the ability to set and achieve personal goals within a collaborative team structure.