About LaplandUK
LaplandUK is a large-scale immersive festive event, created with Hollywood set designers and West End theatre creatives. Each year over 170,000 guests step into a 30-acre magical forest, including high-profile visitors such as Elton John and members of the Royal Family.
What You'll Do
* Provide a warm welcome and assist guests with enquiries
* Share product knowledge and upsell where appropriate
* Operate POS systems, handling cash and card payments accurately
* Replenish stock, rotate items, and maintain appealing displays
* Support opening and closing routines
* Keep the store safe, clean, and well organised
What We're Looking For
* Friendly, professional, and customer-focused
* Accuracy with transactions and attention to detail with stock
* Flexible with shifts and able to adapt quickly
* Calm under pressure and confident problem solver
* Physically fit for standing, moving, and lifting during shifts
Location
Whitmoor Forest, Crown Estate, Swinley Road, Winkfield Row, Ascot SL5 8BD
Key Dates
* Paid training – mandatory sessions will run on select dates between late October and early November 2025, depending on role
* Event dates – October 26th to 24th of December 2025
Pay and Benefits
* £12.25 per hour, plus holiday pay (paid at the end of your contract)
* Free hot meal provided daily
* Complimentary hot and cold drinks (tea, coffee, soft drinks)
* Shuttle bus from Ascot Train Station to the event site
Job Types: Full-time, Part-time, Temporary, Fixed term contract
Pay: £12.25 per hour
Work Location: In person