Social network you want to login/join with:
Service Technician - South Central, Slough
Client: Sofology
Location: Slough, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 3
Posted: 15.08.2025
Expiry Date: 29.09.2025
Job Description:
Your new role
At Sofology, we are dedicated to helping our customers feel at home. As a Service Technician, you will visit customers in their homes to repair and maintain sofas, ensuring high standards and customer satisfaction.
A day in the life of
* Carry out upholstery repairs, adjustments, and maintenance in customer homes, stores, and Customer Distribution Centres, ensuring quality standards.
* Communicate clearly with customers, keeping them informed and involved.
* Inspect furniture for damage or wear and determine the best repair solutions.
* Repair or replace upholstery components using appropriate tools and techniques.
* Keep detailed records of work, parts used, and customer feedback.
* Ensure repairs meet Sofology standards and safety procedures.
* Collaborate with customer care teams to source parts and educate customers on sofa care.
In an ideal world
You will have technical skills and excellent customer service abilities. We are looking for someone who is:
* Passionate about quality and detail
* Confident working in customers' homes
* Skilled with tools like staplers, cutters, and sewing equipment
* Experienced in fabric and leather repairs, internal components, and framing
* Capable of lifting and moving furniture safely
* A team player with a positive attitude
Experience in upholstery or furniture repair is preferred, but passion and hands-on talent are equally valued.
Benefits include a competitive salary, company bonus, discounts, health support, additional leave, and more.
A little bit about Sofology
We are committed to creating an exceptional sofa experience and embody our core values of customer focus, inclusivity, and ambition. Join us and be part of a bold, supportive team!
#J-18808-Ljbffr