We are looking for an experienced dispenser with a strong track record in driving sales and a minimum of two years UK Optical retail experience. As a Robert Glass Opticians Dispenser you will be responsible for driving sales performance, building customer awareness, and growing the business while ensuring an exceptional customer experience. Your dispensing skills will be key in fostering a culture of excellence. With a strong understanding of sales delivery and business growth, you will take ownership of the store's dispensing success, utilising your commercial awareness and strategic thinking to maximise performance.
What You'll Do:
Deliver high-quality dispensing services and ensure every patient leaves with confidence
1. Frame Selection & Advice, Maintaining stock levels
Assisting customers in choosing frames based on face shape, prescription, lifestyle, and fashion. Advising on lens options from basic to complex
1. Measuring & Fitting
Taking accurate measurements, adjusting frames for comfort and optical alignment
Ensuring spectacles fit correctly and meet optical requirements
1. Order Management
Placing orders using scanning device for bespoke lenses
Verifying spectacles upon arrival for quality and accuracy
Contacting patients when spectacles are ready
1. Repairs & Aftercare
Carrying out repairs and adjustments
Providing ongoing aftercare service (e.g. nose pad replacements, tightening screws etc)
Advising on spectacle maintenance and cleaning, care calls to check if patients are happy with their purchase.
What We Offer:
· No Weekend work, Saturdays and Sundays free to enjoy
· Involved in frame purchasing
· A rewarding role in a respected local practice
· Competitive salary and performance-based incentives
· A chance to make a meaningful impact every day
Our practices are rooted in community, surrounded by loyal patients and a great team — and we're ready for a dispenser like you to take it to the next level.
Please send your CV to be considered for this role.
Job Types: Full-time, Part-time
Pay: £26,000.00-£29,000.00 per year
Expected hours: 24 per week
Benefits:
* Employee discount
* Free parking
* Store discount
Work Location: In person