Job Summary
We have an exciting opportunity to join team QEH as a Senior Medical Secretary. As Senior Medical Secretary, you will provide an efficient, confidential and reliable service to specialty teams. This will include administrative and secretarial support to enable the provision of patient care and specialty services. Good communication skills are essential to ensure a proficient, high‑quality service for patients and clinicians. You will be expected to work as part of a Specialist Team and will report to the Medical Secretary Manager and Deputy Manager.
Main Duties of the Job
* You will provide full secretarial support to a specific Consultant and his/her team within the Medical Secretariat, largely working on your own initiative.
* You will liaise with the other medical secretaries and colleagues in the team to ensure a smooth transference of information within the service.
* You should be well organised and used to dealing with the public, ensuring confidentiality, efficiency and politeness.
* You must be able to prioritise your own workload.
* A sound knowledge of audio typing and medical terminology is desirable for the post.
* Experience of the Patient Centre system in accordance with Trust procedures.
* Assist in a timely way the co‑ordination of care pathways (full training will be given).
* You will be required to work to a very high standard, as would be expected of a Senior Medical Secretary.
Person Specification
Essential Qualifications and Training
* Educated to GCSE grade C or above (or equivalent) in literacy and numeracy.
* NVQ level 3 in administration or equivalent experience or RSA level III or able to demonstrate equivalent skill (proficient and accurate audio typing skills minimum 60 wpm).
* IT experience of Microsoft Office packages.
* Secretarial experience in a hospital/medical office environment.
Desirable Qualifications and Training
* Knowledge of Word auto‑text and auto‑correct.
* Audio typing.
Essential Experience
* Demonstrate an understanding of customer/patient care and ability to work with sensitive and confidential information.
* Ability to prioritise and meet deadlines.
Desirable Experience
* Knowledge of PatientCentre systems database.
* Knowledge and understanding of the Data Protection Act.
* Knowledge of Medical terminology.
Essential Skills, Abilities and Knowledge
* Commitment to self development.
* Good written and verbal communication skills with a good command and understanding of English, punctuation and grammar.
* Ability to work quickly and accurately, and use own judgement and initiative when required.
About the Employer
The Queen Elizabeth Hospital King's Lynn NHSFT is building a new state‑of‑the‑art hospital and leading a major digital transformation. We provide a comprehensive range of specialist, acute, obstetric and community‑based services to the local population and support continuous quality improvement. Our values of kindness, wellness and fairness underpin our commitment to staff and patients alike.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Contact Details
Secretariat Manager: Katrina Miller
sec.manager@qehkl.nhs.uk
01553 613107
Employment Details
Date posted: 08 June 2026
Closing date: 22 June 2026
Pay scheme: Agenda for change
Band: Band 4
Salary: £28,392 to £31,157 a year per annum pro rata
Contract: Permanent
Working pattern: Full‑time
Reference number: 426-088-26AD-E
Job locations: The Queen Elizabeth Hospital, Gayton Road, King's Lynn, PE30 4ET, United Kingdom
Employer Details
Address: The Queen Elizabeth Hospital, Gayton Road, King's Lynn, PE30 4ET, United Kingdom
Employer's website: https://www.qehkl.nhs.uk
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