Job Description
CUSTOMER SERVICE REPRESENTATIVE
OFFICE BASED IN GLASGOW
Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.
We have a fantastic opportunity for inbound customer service specialist for our Disputes Team on the Lloyds Banking Division campaign.
Here is all you need to know
* Start Date: March 2026
* Salary: £26,000 per annum (enhanced rate applies between 9pm 11pm)
* Job Type: Full Time Permanent
* Working Hours: 40 hours per week (including training)
* Operational hours after training - We require full flexibility between 07:00 - 23.00 Monday - Sunday
* Training: 2 weeks based in Glasgow, City Park.
* Training hours 09:00am 18:00pm Monday Friday
* Joining the team: First 3-months working on-site in Glasgow, then opportunity to choose on-site or at-home working whichever suits you best dependent on performance.
Who we are looking for
1. A professional, polite and courteous telephone manner
2. Ability to deliver excellent service with outgoing nature
3. Excellent verbal communication skills, with fluency in English essential
4. A good listener who can convey empathy, patience and understanding
5. C...