Employer Croydon Health Services NHS Trust Employer type NHS Site Croydon University Hospital Town Croydon Salary £51,883 - £58,544 per annum incl of HCAS Salary period Yearly Closing 29/06/2025 23:59
Service Manager - Public Health
Band 7
Croydon is a busy, exciting and diverse place to work. The borough has one of the youngest populations in London and continues to grow.
Croydon Health Services cares for local people at Croydon University Hospital, Purley Memorial Hospital and in clinics and people’s homes all across the borough.
We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset and so through Listening into Action – our way of engaging staff - we empower everyone at any level to initiate and bring about real improvements in our care.
Join us and be a part of the team that is making Croydon proud. #choosecroydon
Job overview
Exciting Opportunity: Service Manager Public Health Band 7 – Integrated Women, Children & Sexual Health
Are you an experienced and driven manager ready to make a real impact? We're looking for a Service Manager to play a key role in the operational leadership of services within our Integrated Women, Children & Sexual Health Directorate.
Working closely with senior leaders, you'll help ensure the efficient delivery of high-quality care, support key performance targets, and manage budgets and contracts. You’ll also lead and support a team of administrative staff, driving improvements in training, development, and performance.
This is a fantastic opportunity for someone with strong operational experience and a passion for service improvement. You’ll have the autonomy to lead change, enhance patient experience, and support service redesign initiatives that make a real difference.
If you're ready to take on a challenging yet rewarding role in a dynamic and supportive environment, we’d love to hear from you.
Please note : We may need to close the vacancy early depending how many application we received.
Interview - TBC
Main duties of the job
Main Duties and Responsibilities – Service Planning & Delivery
Act on behalf of the Head of Nursing to manage and resolve day-to-day non-clinical issues within the service.
Support the Head of Public Health Nursing and operational leads in developing business and service plans. Where appropriate, take the lead on specific projects or service improvements.
Manage delegated budgets and work alongside the Head of Nursing and Matron to coordinate financial planning for the services.
Monitor and analyse patient activity and service performance, ensuring compliance with national, regional, and local targets and standards.
Oversee the development and regular updating of performance dashboards to track service delivery effectively.
Ensure implementation of agreed action plans that address capacity and access issues, supporting achievement of key performance targets.
Lead on data analysis for areas delegated by the General Manager to provide timely, accurate insights to the leadership team.
Prepare reports on financial performance, contracts, and service delivery metrics as needed.
Attend and actively participate in weekly performance meetings, supporting follow-up actions and service improvements.
Working for our organisation
Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was for med on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.
Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon.
Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff.
If you want the opportunity to have a real impact, challenge your self and be part of an NHS Trust that’s making a real difference then a career at Croydon Health Services could be just what you’re looking for .
Detailed job description and main responsibilities
Please see the attached supporting document (Job Description) which contains more information about the role
Person specification
Education/ Qualifications
* Educate to a minimum of degree level or above in relevant subject.
* Qualification in social work, nursing, occupational therapy, clinical psychology, physiotherapy or relevant subject and registration with a professional regulatory body
* Evidence of continued professional development
* Management Qualification
Experience
* Proven experience of leadership in health or social care services including operational management
* Experience of managing/supervising staff
* Experience of using a full range of IT systems and patient/client data systems (including excellent understanding of MS Office packages)
* Experience of managing health and social care integrated services
Knowledge
* Good working knowledge of wider health an d social care system and structures, policies, procedures and legislation relevant to services areas. Particularly the benefits and challenges of integrated multi -agency working.
* Demonstrate knowledge of the range of local health and care services including the voluntary and community sector
* Understanding the barriers to integrating between health, social care and the voluntary sector.
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Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications.
If you decide to apply for this post, but do not hear back from us within four weeks of the closing date, please assume that you have not been shortlisted on this occasion.
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Disability Advice Line: SWL Recruitment Hub is committed to promoting equity and equal opportunities for individuals with disabilities. We believe that greater diversity and inclusion will lead to an even more positive impact on the people we serve. For support with job opportunities and reasonable adjustments contact our Confidential Disability Advice Line at:
Telephone: 02082963786
Text: 07501066267
Email:esth.dal@nhs.net.
Our confidential answering service is available after 5pm.
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Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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