Service Manager
We are working with a key client, founded in 1960, is a “Leader by Design” of high and low-pressure cartridge valves, reducing stations, and manifolds for critical and demanding applications. They are currently recruiting for an experienced Service Manager to join their business in Oldham.
Key Skills required of the Service Manager:
* Proven experience in Service Management, Aftermarket Support, Maintenance or Technical Operations within engineering or manufacturing.
* Must have strong understanding of mechanical assemblies—preferably valves, manifolds or fluid/gas systems.
* Experience developing or scaling a service or aftermarket function.
* Demonstrated commercial capability including pricing, forecasting and cost-centre management.
* Must have strong process development and operational improvement capability.
* Experience implementing traceability, QA and compliance systems ire required
* Must be proficient in ERP/MRP systems and Microsoft Office.
Preferred Qualifications
* Degree in Engineering, Mechanical Engineering or related discipline (or equivalent practical experience).
* Experience within defence, nuclear, maritime or regulated industries.
* Knowledge of ISO 9001 and regulated quality environments.
* Experience establishing service contracts or lifecycle agreements
The ideal Service Manager will be commercially driven with strong ownership mindset, structured, process-oriented and detail-focused. You will be hands-on leader comfortable building systems from first principles etc.
The Service Manager will develop the commercial model, operational processes and quality framework required to position the company as a Lifecycle Solutions Provider. The role will help establish Service as a standalone cost centre, responsible for revenue growth, margin performance, quality compliance and customer satisfaction.
In return our client are offering an excellent salary, free onsite parking, benefits to be confirmed and progression for the right person.
Please send your CV to Zabina @ Quest Technical Ltd for Immediate consideration