We are seeking a Customer Service Representative to join our team.
About the Role
This is an exciting opportunity to work in a fast-paced retail environment, providing exceptional customer service and support to customers. As a Customer Service Representative, you will be the face of our store, responsible for creating a welcoming and engaging shopping experience.
Key Responsibilities
* Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
* Work collaboratively with colleagues to achieve sales targets and maintain a clean and organized store environment.
* Operate cash registers and process transactions accurately and efficiently.
* Participate in visual merchandising and stock management tasks to ensure a visually appealing store display.
Requirements
* A genuine care for the needs of customers and members.
* Great people skills, with the ability to build positive relationships with customers and colleagues.
* A positive approach to change and problem-solving.
* The flexibility to work a range of different shifts.
What We Offer
* A competitive hourly rate.
* Opportunities for career progression and professional development.
* A fun and supportive work environment.
* A 30% discount on all Co-op products in-store.
* A pension scheme with up to 10% employer contributions.
* Access to virtual healthcare services for you and your family.
Inclusive Workplace
We want to build diverse teams and welcome applications from everyone. We celebrate our differences and recognize the importance of our teams reflecting the communities they serve.