Role Overview
Support the Building Manager in ensuring the facilities management service for a single building is delivered effectively and compliantly. This involves overseeing both hard and soft services, utilising in‑house staff, external suppliers, and consultants.
Location
London
Employment
Permanent, 5 days a week; Salary: GBP35k : 38k + benefits
Financial and Administrative Support
* Support the Building Manager in preparing, monitoring, and reconciling the service charge budget.
* Review and approve expenditures, ensuring they align with the service charge budget.
* Ensure full compliance with all internal policies and procedures, including those for Procurement, Finance, Compliance, and HR.
* Manage essential administrative tasks, such as system data entry, accurate filing, and inventory control.
* Assist in the creation of management reports for stakeholders and participate in management meetings as required.
Building Operations and Compliance
* Manage all suppliers for efficient, safe, and compliant delivery of M and E, critical life safety, vertical transportation, and public health systems, including compliant procurement.
* Inspect and audit supplier works, formally reporting performance against SLAs.
* Conduct regular building inspections, prepare reports, and manage all required maintenance/remedial works.
* Support the Building Manager in maintaining full statutory health, safety, and environmental compliance, including local environmental initiatives and working towards industry standards (e.g., ISO14001).
* Ensure robust security and emergency procedures are followed, leading emergency response coordination.
Staff and Stakeholder Management
* Deliver exceptional customer service to all internal and external clients and customers.
* Ensure consistent and effective communication with clients and tenants.
* Maintain strong, regular communication with internal colleagues across Property Management, support functions, and the broader Real Estate business.
* Oversee site‑based personnel, guaranteeing compliance with all relevant people‑related policies and procedures.
About You
* Accredited by IOSH: Completion of the Managing Safely course.
* Commercial Property Expertise: Solid understanding of commercial leases and the landlord/tenant relationship.
* Financial Acumen: Knowledge of service charge budgets and accounting principles.
* Health, Safety, and Environment: Good understanding of relevant legislation.
* Technical Basics: Fundamental knowledge of mechanical and electrical (M and E) services.
* Communication: Excellent written and spoken English language skills.
* IT Proficiency: Intermediate level skills in MS Office, plus satisfactory working knowledge of relevant property software.
* Experience: Proven, previous experience in a comparable role.
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
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