Overview
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Job Summary: Clinical Pharmacy in General Practice is revolutionising how pharmaceutical care is delivered and we're looking for a Prescription Technician to be part of that transformation. If you're passionate about person-centred care and want to make a real difference in patients' lives, this is your opportunity to join a forward-thinking team. We are offering an exciting opportunity to join our hardworking and welcoming GP Practice as an Administrator, providing vital support to our dedicated Pharmacy Team. This is a 12-month maternity cover role, with the possibility of future opportunities for the right candidate. This role is part time, approximately 20 hours per week, spread across Monday to Friday. Flexibility is offered to accommodate other commitments or responsibilities. You’ll be at the heart of our clinical operations, helping ensure the smooth running of pharmacy-related administrative tasks. From handling prescription queries to supporting medication reviews, your work will directly contribute to patient safety and the efficiency of our practice. This position offers valuable insight into both pharmacy and GP practice settings and is ideal for anyone considering a future career in healthcare administration or pharmacy support. There is full training, so no formal qualifications are required; however, previous experience in a pharmacy or GP practice would be preferential but enthusiasm, reliability, and willingness to learn are what matter most.
Main duties of the job: as a vital member of our Pharmacy Support Function, you’ll be trained to contribute to safe, efficient, and cost-effective prescribing across the practice.
Responsibilities
* Prescription Management: Process routine and monthly prescriptions, ensuring accuracy, adherence, and timely turnaround.
* Clinical Support: Monitor high-risk medications, identify required blood tests and reviews, and escalate to clinicians as needed.
* Patient & Staff Liaison: Respond to medicines-related queries from patients, carers, and clinical colleagues, covering interactions, availability, urgent requests, and more.
* Medication Reconciliation: Review hospital discharge summaries and reconcile prescriptions, flagging discrepancies for correction.
* Governance & Safety: Promote safe medication use, report incidents, and support safeguarding efforts.
* System Expertise: Use prescribing and dispensing systems to troubleshoot issues and support staff development.
* Pharmacist Collaboration: Work closely with pharmacists to review medications and recommend prescribing changes that enhance patient outcomes.
About Us
We are a friendly and forward-thinking GP surgery dedicated to providing high quality, patient-centred care to our local community in Ealing, W13. We serve a diverse patient population and pride ourselves on offering a welcoming and supportive environment for both patients and staff. We have a strong training and development ethos, training pre-registered pharmacists and an apprenticeship programme for Pharmacy Technicians. As a training and learning-focused practice, we support ongoing professional development and value teamwork, communication, and mutual respect across all roles. Our multidisciplinary team includes GPs, Nurses, Pharmacists, Healthcare assistants, and administrative staff who work closely together to ensure efficient and compassionate service delivery. We are committed to continuous improvement, staff development, and embracing innovation in primary care. We offer 33 days pro rata annual leave including Bank Holidays and access to join the NHS Pension Scheme. We have excellent transport links including a Crossrail station and multiple underground stations and bus routes.
Details
Date posted: 22 August 2025
Salary: £12.21 to £13 per hour. Salary will depend on relevant experience.
Contract: Fixed term
Duration: 12 months
Working pattern: Part-time, Flexible working
Location: Argyle Surgery, 128 Argyle Road, London, W13 8ER
Job Requirements
Qualifications
Essential
* GCSE grade A to C or NVQ level 2 or equivalent level of experience
Desirable
* NVQ 2 in Pharmacy Services (or equivalent community pharmacy qualification)
* BTEC L4 Diploma in Pharmacy Clinical Services, CPPE MOCH Pathway or similar experience
Personal Qualities
* Attention to detail
* Good communication skills, written and oral
* Ability to follow procedures and work to deadlines
* Problem solving skills
* Ability to plan and organise
* Ability to work accurately under pressure
* Ability to apply theory to practice
* Ability to use own judgement, initiative, resourcefulness and common sense
Knowledge and Skills
* IT literate with sound knowledge of Windows and Office
* A demonstrable commitment to professional development
* Able to plan and organise workload effectively
* Good communication skills
Experience
* Essential: Working in a community setting; Working as part of a team
* Desirable: Experience of working within Primary Care or a Pharmacy
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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