Culligan UK is seeking a Customer Service Team Leader in Wolverhampton to manage our Tier 2 Specialist Support team. The successful candidate will lead, coach, and develop the team to handle complex customer queries and ensure service excellence. Key responsibilities include monitoring performance, acting as an escalation point for issues, and contributing to service enhancement projects. The role requires proven leadership skills and a customer-focused mindset. Benefits include 23 days' holiday, company pension, and more.
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