Hartwell Hereford are seeking a Service Advisor to come and join the team!
Are you a successful Service Advisor or Automotive Service Sales Representative looking to take the next steps in your career? Are you
looking for the next steps in your career with a forward-thinking franchise dealer group? If the answer is YES, Hartwell want to hear from you.
Hartwell are a leading retail motor group in the UK and has been trading successfully for more than years. Operating across locations across the country.
Key responsibilities of the Service Advisor:·
1. Deal with any customer enquiries over the phone and face to face
2. Ordering, booking out parts, invoicing and taking payment
3. Checking in parts deliveries
4. Assisting with parts stock check
5. Liaising with the workshop, service advisors and customers
6. Ensuring prices are entered onto VHC within required time
7. Contact customers offering special promotions that are available from time to time
8. Pick parts and check for damage or shortages
9. Pre-pick parts for those jobs pre-booked into Workshop.
The ideal Service Advisor:
10. Retail / administration / reception experience.
11. Good telephone manner.
12. Excellent customer service skills.
13. Previous recent experience as a Parts Advisor in a Franchised Automotive dealership or Parts Factor operation preferable.
14. Full, valid and clean UK driving license.
15. Candidates must have the ability to communicate at all levels.
16. Full training will be provided.
Rewards & Benefits
17. days annual holiday
18. Workplace pension scheme
19. Staff discounts
20. Career opportunities
21. On site parking
22. Free parking
23. Company events
24. Health and wellbeing
25. Employee Benefit portal