Department: Administration Employment Type: Permanent - Full Time Location: Inverness Compensation: £26,000 - £30,000 / year Description Contract: Permanent Location: Inverness Salary: £26,000 - £30,000 per annum About Us MSS (Materials Site Services) has been providing specialist materials testing services since 1995, offering expert UKAS accredited laboratory and on-site testing of concrete, bituminous materials and soils, as well as comprehensive on-site sampling services. We operate across Scotland, the North and the Midlands, working with a diverse range of sectors including construction, infrastructure, and development projects. Our high quality and responsive services have been trusted by contractors, consultants, designers and local councils, Transport Scotland and National Highways, GE technical engineering companies and structural developers for nearly three decades. We maintain a supportive and professional working environment where everyone can thrive, with a strong reputation for technical excellence, reliability, and exceptional client service. Part of the Celnor Group Celnor Group is a UK-based environmental services group operating across the Testing, Inspection, Certification and Compliance (TICC) landscape. With a growing portfolio of specialist businesses, Celnor provides essential services that protect people, property and the environment. While each business retains its own identity, culture and technical specialism, all are supported by a central group function that invests in people, systems and long-term sustainable growth. About The Role We are seeking an Administrative Assistant to join our team in Inverness. This is a brand new role created to support our expanding operations in the region. We're looking for a customer-focused team player with strong organisational skills and attention to detail who is committed to delivering excellent service to our clients. You'll work as part of an experienced team supporting our materials testing operations in a friendly and casual office environment. Our workload is varied and engaging, with excellent exposure to the construction industry and materials testing sector. Key Responsibilities Provide general administrative support to ensure efficient business operations Manage day-to-day reporting and administrative functions for the Inverness office Take bookings and maintain client liaison via phone and email Coordinate with field technicians and support site operations Process documentation and maintain accurate records Assist with scheduling and diary management Prepare reports and compile information for management review Handle invoicing and order processing as required Provide excellent customer service to clients, colleagues and suppliers Support compliance with company policies and quality standards Essential Requirements Skills, Knowledge, and Expertise Strong proficiency with Microsoft Office products, particularly Excel (essential) Highly organised with proven ability to multitask effectively and prioritise workload Excellent communication skills, both written and verbal Professional telephone manner for client interactions Strong attention to detail and accuracy in administrative tasks Customer focused with demonstrated strong customer relations skills Ability to work independently and as part of a team Full UK driving licence (highly desirable due to office location) Desirable Previous experience in an administrative or office coordination role Experience working in construction, engineering, or technical services industry Understanding of site operations and technical testing processes Join Us You'll be joining a business where your contribution matters and where professionalism, integrity and teamwork are genuinely valued. As part of the wider Celnor Group, you'll benefit from group-wide investment, shared expertise and opportunities to develop your career as the organisation continues to grow. Salary And Benefits We offer a competitive salary of £26,000 - £30,000 per annum, depending on experience, and provide a supportive working environment including: 40 hour working week, Monday to Friday Flexible start time between 8:00am - 9:00am with one hour lunch break Casual and friendly office culture Company mobile phone and laptop provided Ad-hoc home working opportunities once settled in the role Supportive team environment with ongoing training and development Excellent progression opportunities as the company continues to expand Work within a company with nearly three decades of industry expertise and UKAS accreditation This is a fantastic opportunity to contribute to a fast-growing business with significant potential for career progression as MSS continues to expand across multiple regions. MSS is committed to providing equal opportunities and values diversity in the workplace. To apply, please submit your CV and a covering letter explaining why you're the right fit for this role. Important Information Celnor Group and its businesses manage recruitment directly. We do not require agency support for this role and will only engage with recruitment partners from our preferred supplier list where necessary. We may use technology, including AI-enabled tools, to support parts of the recruitment process. AI is not used for candidate screening, scoring or hiring decisions. All hiring decisions are made by people, for people. Our recruitment systems are ISO 42001 accredited, reflecting our commitment to ethical, transparent and responsible use of technology.