Job Title: Flexible Benefits (B2B Sales) Support Administrator
Location: Hybrid – 3 days in Huddersfield (Birkby Grange), 2 days remote
Hours: Full-Time (39.5 hours/week)
Salary: £25,880.40
Ready to join a company that puts people (and your wellbeing) first?
At Ello Group, we help some of the UK's biggest brands – from Compare the Market to Lloyds – build stronger, more rewarding connections with their customers. Through our homegrown brands like tastecard, Gourmet Society, and Coffee Club, we make everyday treats more affordable – from meals out to movie nights.
We're looking for a highly organised, proactive Flexible Benefits Support Administrator to join our Sales team. If you love problem-solving, have a keen eye for detail, and enjoy working with both clients and internal teams, this could be the perfect role for you.
What you'll be doing:
* Be the first point of contact for client enquiries – providing quick, helpful responses that build strong relationships.
* Keep customer records up to date in our CRM system (like Salesforce or HubSpot).
* Assist with client onboarding, order processing, and invoicing queries.
* Collaborate with departments like Marketing, Finance, and Operations to deliver smooth campaigns and service.
* Help the Sales team by managing data, resolving issues, and chasing up repeat orders.
* Ensure we meet compliance standards (including ISO) and maintain excellent internal processes.
What we're looking for:
* Experience in a sales support or customer service role.
* Strong skills in CRM systems, data entry, and record-keeping.
* Confident communicator – able to liaise with clients and teams across the business.
* Great at juggling priorities and spotting (and fixing) problems before they escalate.
* A team player who's adaptable, organised, and proactive.
Why you'll love working here:
We know that happy, motivated people do their best work – so we offer perks that go beyond the usual:
* 30 days holiday + bank holidays + up to 5 extra days with service.
* 2 weeks work-from-anywhere – work from the beach, mountains, or your nan's kitchen.
* Day to make a difference – paid time off plus travel expenses to volunteer for a cause you care about.
* £250 to try something new – from tap dancing to tandem skydiving
* BHSF Healthcare Plan – including 24/7 GP access, mental health support, and help with dental/optical bills.
* Tech & Travel loans to help spread the cost of big purchases.
* Life insurance, free memberships to our brands, and staff parties to celebrate success
Location & Flexibility:
Our HQ is based in Huddersfield (Birkby Grange) – you'll be there 3 days per week, with the other 2 days remote. You'll be joining a collaborative, friendly team that loves what they do.
Want to know more about us? find us on Instagram Life_at_ello
Ready to apply?
If you're passionate about customer service, love supporting teams, and want to be part of a company that values people, work-life balance, and great food, apply now. We can't wait to meet you.
Job Type: Full-time
Pay: £25,880.40 per year
Benefits:
* Additional leave
* Bereavement leave
* Casual dress
* Company events
* Discounted or free food
* Employee discount
* Free parking
* Health & wellbeing programme
* Life insurance
* On-site parking
* Paid volunteer time
* Private medical insurance
* Sick pay
* Store discount
Work Location: In person