About the role
As a Partner on our service counters, you'll have the opportunity to demonstrate your knowledge and passion for food while ensuring it is ethically sourced. You will recommend recipes to customers and bring our ethos — passionate Partners serving food lovers — to life.
You will use your enthusiasm and friendliness to build lasting relationships with customers, positively influencing their perception of the Waitrose brand. Your efforts will help secure their trust and loyalty, while also supporting sales and profit maximization.
Key Responsibilities
1. Take responsibility for your food counter, ensuring high standards of presentation and hygiene at all times.
2. Manage stock levels to ensure popular products are available.
3. Handle open food carefully, following health & safety protocols and reducing food wastage.
4. Stay informed about new products and understand Waitrose's food values, such as animal welfare.
5. Support the wider shop team with general shopkeeping tasks as needed.
Essential skills/experience you'll need
* Effective communication skills for team collaboration and customer interactions.
Desirable skills/experience you may have
* Experience in a customer-facing role.
* Experience in catering or hospitality.
* Knowledge and interest in food and drink trends.
* Flexible approach to support the entire branch.
About The Partnership
We’re the UK's largest employee-owned business, home to John Lewis and Waitrose. We’re committed to building a happier world, focusing on retail excellence, innovation, and diversity. As Partners, we share ownership and responsibility, contributing to our success and fostering an environment of kindness, respect, and inclusion.
We believe in creating a workplace where everyone can thrive, grow individually and collectively, and feel they belong. We all make a difference, and we own it.
Important points to note:
* Some roles may require pre-employment vetting, including DBS checks and financial probity assessments. Candidates will be informed and encouraged to complete necessary documentation promptly.
* Applying early is advised as vacancies may close quickly due to high application volumes.
* We support flexible working arrangements, including flexible hours, job sharing, or shorter contracts. Please discuss your preferences with the hiring manager during the interview.
#J-18808-Ljbffr