Import Merchandiser / Order Processing Coordinator
Harrogate | Full-Time | £28,000
Are you highly organised, detail-driven, and passionate about delivering exceptional customer service? We’re looking for a proactive Merchandiser / Order Processing Coordinator to join a dynamic team, supporting key accounts and ensuring seamless delivery from order to dispatch.
About the Role
Reporting to the Supply Chain Manager, you’ll take ownership of order processing and merchandising for several major key accounts. You’ll play a central role in keeping everything on track, working closely with customers, manufacturers, and internal teams to ensure products are delivered on time and to the highest standard.
This is a fast-paced, collaborative role where strong communication, organisation, and problem-solving skills are essential.
Key Responsibilities
Manage critical paths to ensure on-time delivery, leading weekly reviews and resolving issues
Process orders end-to-end: confirm with customers, place with factories, and maintain accurate records
Act as the main point of contact for customers and suppliers, ensuring clear and timely communication
Coordinate product details including colour approvals, packaging, and testing requirements
Prepare and check invoices, packing lists, and related documentation
Collaborate with internal teams (Technical, Design, Account Management) to meet customer goals
Provide general administrative support and assist with meetings, travel, and team tasks as needed
What We’re Looking For
Strong organisational skills with excellent attention to detail
Ability to manage multiple priorities and meet deadlines
Confident communicator with strong relationship-building skills
Proactive and solutions-focused approach
Experience in merchandising, supply chain, or order processing (preferred)
What’s in It for You?
Salary of £28,000
Opportunity to work with major key accounts
Collaborative and supportive team environment
Exposure to international suppliers and potential travel opportunities
A varied, fast-paced role with real responsibility
Interested? Please send you CV ASAP to Louise - Unity Resourcing