Restaurant Supervisor – The Ox, Ashley Cross, Poole
Location: Ashley Cross, Poole
Salary: £12.00–£14.00 per hour + tips
Start Date: Immediate
About The Ox
The Ox is a stylish and welcoming pub-restaurant in the heart of Ashley Cross, known for its locally sourced food, expertly crafted drinks, and vibrant atmosphere. We're passionate about delivering exceptional service and memorable dining experiences.
Role Overview
We're seeking a confident and experienced Restaurant Supervisor to lead our front-of-house team. You'll play a key role in ensuring smooth daily operations, maintaining high service standards, and supporting the management team.
Key Responsibilities
* Supervise and support FOH staff during service.
* Ensure excellent customer service and guest satisfaction.
* Manage bookings, table plans, and floor operations.
* Train and mentor junior team members.
* Handle customer queries and resolve issues professionally.
* Assist with stock control, ordering, and supplier coordination.
* Maintain cleanliness, safety, and compliance with licensing laws.
* Contribute to team morale and a positive working environment.
Requirements
* Previous supervisory experience in a busy restaurant or gastropub.
* Strong leadership and communication skills.
* A hands-on, proactive approach to service.
* Ability to work evenings, weekends, and holidays.
* Knowledge of food hygiene and health & safety standards.
Job Types: Full-time, Part-time
Pay: £12.00-£14.00 per hour
Work Location: In person