Administrative Assistant - French speaker, Egham
This role is with Enterprise Mobility, a family-owned company and global leader in mobility solutions. We are looking for a French-speaking Administrative Assistant to join our Business Support Division, supporting our Citations & Toll Management services across the UK, Ireland, Spain, and France.
Responsibilities include:
* Handling incoming correspondence
* Processing traffic violations and penalties
* Reconciling customer payments
* Liaising with customers and local councils regarding penalties
* Problem-solving on outstanding payments
* Supporting our branch network with information and assistance
* Managing invoice data entry
* Reducing PCN payments outside of timeframes and rejected representations
Qualifications:
* Strong relationship-building skills
* Excellent customer service skills
* Analytical skills
* Ability to work independently and in a team
* Excellent verbal and written communication, attention to detail
* Good time management
* Proficiency in Microsoft Office, internet, and telephone skills
* Reliable and hardworking
* Fluent in French (speaking and writing)
Additional Information:
* Location: Staines, TW18 4HR
* Salary: Up to £24,000 + bonus
* Hours: 40 hours/week, 8am-5pm, Mon-Fri
Note: All applicants must pass security checks involving financial probity and criminal record checks. We value diversity and encourage applicants to disclose any accommodations needed during the recruitment process.
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