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Patient advisor

Cardiff
Optimax Laser Eye
Patient advisor
Posted: 12 February
Offer description

This is a friendly organisation, committed to outstanding customer service and exceptional patient care.

Rewards for Patient Advisor/Treatment Assistant:

· Competitive salary

· Continuous training and development programme

· Annual salary reviews

· Quarterly bonus scheme

· 20 days annual leave plus 8 bank holidays (28 days FTE), rising to 25 days annual leave after one full calendar year (33 days FTE)

· One day paid Birthday Leave.

· Health and wellbeing cover for you and your family

· Staff discounts on treatments (subject to suitability assessment)

The UK's market leader in Refractive Eye Surgery is keen to recruit an enthusiastic, well-presented Patient Advisor/Treatment Assistant with strong interpersonal and communication skills for their Private Eye Clinic in Cardiff either on a part time basis or on a zero hours contract with a minimum of 8 hours per week to worked most Saturdays.

This is a multi-functional, varied and rewarding role that will allow the right candidate to develop valuable skills within patient care and customer service as well as the opportunity to work alongside the Doctor within the treatment room. We particularly welcome applications from individuals with experience in similar healthcare roles, as well as hospitality, hotels, front-of-house, or guest services, where delivering an excellent client experience is key. Transferable skills such as professionalism, empathy, attention to detail, and communication are highly valued.

In return, you will be working within a comfortable, state-of-the-art clinic, alongside a team of dedicated and friendly colleagues whose primary focus is to deliver the very highest standards of patient care and clinical excellence.

To provide a full and dedicated service to our valued patients.

Occasional nationwide travel may be required for training and support purposes; all related expenses will be covered by the Company.

You will be fully inducted into the Company through a detailed and comprehensive training programme. While previous experience in a similar healthcare role would be advantageous, it is not essential, and candidates from customer-focused sectors such as hospitality and hotels are strongly encouraged to apply.

Due to the expected high volume of applications, please note that only successful candidates will be contacted.

Pay: £12.21 per hour

Expected hours: No less than 8 per week

Benefits:

* Additional leave
* Employee discount
* Free flu jabs
* Health & wellbeing programme
* Private dental insurance
* Private medical insurance

Application question(s):

* Are you willing to work most Saturdays?

Work Location: In person

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