UX Researcher for Commercial insights
3-4 Months Initially
Remote/Hybrid (Some travel required for meetings)
Inside IR35
My client a top Global company are currently looking to recruit an UX Researcher for Commercial Insights to join their team on a contract basis. Please note if successful you will need to set up via an Umbrella Company/PAYE.
Essential skills and experience for the UX Researcher for Commercial Insights:
* Design Thinking: Knowledge and experience in Design Thinking principles and practices
* Digital, Data & AI: Experience in product design research for digital, data & AI products, including financial / commercial dashboards
* Behaviour Design: Experience in behaviour change and behavioural design/research
* User Research Expertise: Proven experience in planning and conducting user research across the product lifecycle using a variety of methods, both qualitative and quantitative, from discovery to design, to deployment.
* Bias Mitigation: Skilled in designing research that minimises bias and surfaces root causes of user behaviour and pain points.
* Analytical Thinking: Ability to distil complex data into clear insights and identify the three most important things teams need to know to make decisions.
* Collaboration: Interpersonal skills with the ability to work effectively with cross-functional teams and stakeholders.
* Communication: The ability to present research findings in a clear and impactful way.
* Business Acumen: Understanding of how user insights connect to business goals and product strategy.
* Tool Proficiency: Familiarity with user research tools such as UserTesting, Qualtrics, GA4 or similar.
* Third party management: Experience choosing and managing third parties effectively to deliver high quality outcomes, efficiently.
Preferred skills and experience for the UX Researcher for Commercial Insights :
* Mixed Methods: Experience integrating qualitative and quantitative data to triangulate insights.
* Service Design Awareness: Understanding of service blueprints and how user research informs broader service experiences.
* Healthcare/CPG Experience: Knowledge of the healthcare or consumer packaged goods industry and its regulatory and user experience challenges.
Stakeholder influence: Evidence of influencing stakeholders at different levels to follow a 'consumer first' mindset.
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
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