Please take this opportunity to join one of GDITs fastest long‑standing growing programs! US Battlefield Information Collection and Exploitation System eXtended (US BICES-X) is a cutting‑edge program supporting DoW intelligence information sharing on current and emerging global threats to mission and coalition partners and emerging nations. With an internationally dispersed team supporting each combatant command, the US BICES-X team is in direct support of the war fighter and their missions. We are seeking a creative and driven professional with a passion for solving real world issues on a cross‑functional, fast paced team.
* Identifies, analyzes, and resolves network incidents and problems.
* Provides network/equipment/specialized training and technical guidance.
* Determines network specifications, input/output processes, and working parameters for hardware/software compatibility.
* Knowledge of the associated hardware, software, and equipment associated with USBICES.
* Participates in special projects as assigned.
* Analyzes, administers and maintains voice, video, and/or data communications networks.
* Manages the usage and performance of voice, video and/or data communications networks
* Maintains network to meet Enterprise Service Availability and Service Level Agreement requirements.
* Utilizes IT Service Management (ITSM) Principles to identify, categorize, prioritize, elevate, troubleshoot and resolve incidents.
* Maintains network security and ensures compliance with security policies and procedures.
* Participates in the development and implementation of network‑related procedures and standards.
* Interfaces with vendors to ensure appropriate resolution during network outages or periods of reduced performance.
* Assists with development of third‑party monitoring actions and procedures for network infrastructure.
* 5+ years of experience.
* Must possess and maintain a Top Secret/SCI Security Clearance.
* BA/BS degree – may substitute additional years of experience.
* Must possess a completed CCNA certification.
* Must meet DOW 8750 requirements and be eligible for IAT level II access upon hire for positions with elevated privileges and must obtain ITIL V4 Foundation within six months of hire. Additional specific certifications may be required, depending on job assignment.
* Knowledge and experience with routing and switching protocols (e.g. OSPF, EIGRP, BGP, Spanning Tree Protocol, ISAKMP, ESP, SIP, SCCP, etc.).
* Knowledge and experience with current Cisco IOS and/or Juniper software and hardware features.
* Ability to work efficiently in a fast‑paced environment and multi‑task while still ensuring high quality of work.
* Experience working directly with hardware vendors involved in the incident resolution process.
* Provides Tier II support for problem identification, diagnosis and resolution of problems.
* Supports the timely escalation and communication of status to external and internal customers.
* Experience with various software systems and architectures, communications protocols, and network hardware devices.
* Experience with STIG patching, compliance and other security activities.
* Excellent verbal and written communication skills.
* Must possess a high degree of intelligence, competence, maturity, adaptability, resilience, integrity and initiative.
* The work is typically performed at client site locations, which requires proper safety precautions; work may require some physical effort in the handling of light materials, boxes or equipment.
* Must be willing to work shift work.
* Completed CCNP Enterprise or JNCIP‑ENT.
* Knowledge and experience with VoIP/VTC collaboration systems.
* Knowledge and experience with HAIPE‑based encryption devices.
* Knowledge and experience with Multicast and GRE Routing.
* Knowledge of Virtualization technologies as they apply to networking: VMware, Citrix, and Microsoft.
* Knowledge and experience with data center networking.
* Experience with firewalls and firewall rule sets.
* Understanding of network virtualization.
Work Requirements: Years of Experience – 5+ years of related experience.
May vary based on technical training, certification(s), or degree.
The likely salary range for this position is $93,662 - $90,275. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted.
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