This role is part of the UK Packaging reorganisation proposal and is advertised internally only for directly impacted UK Packaging employees APPLICATIONS CLOSING DATE: 14th MAY 2026 About the Role The Key Account Manager is responsible for leading, growing and retaining strategic key accounts, delivering profitable sales growth and achieving agreed sales KPIs and account plan targets. You will own the country account strategy, shape long ‑ term partnerships, and deliver a customer experience that differentiates us from competitors. Working cross ‑ functionally, you will manage complex tenders, drive innovation pipelines, and lead account teams to secure sustainable growth, loyalty and customer satisfaction. Key Responsibilities: Sales Growth & Profitability Deliver profitable sales growth by retaining incumbent business and winning new opportunities Lead and win country tenders, coordinating internal stakeholders across sales, finance, marketing, legal and operations Identify and convert new opportunities within existing and new segments through value ‑ led propositions Own and manage the sales pipeline, innovation pipeline and execution of new wins Key Account Strategy & P&L Develop and execute three ‑ year key account plans aligned to country and divisional strategy Own account performance, profitability and P&L delivery, driving corrective actions where Align customer strategies with future needs through tailored, value ‑ creating solutions Customer & Stakeholder Management Build and maintain senior ‑ level, cross ‑ functional relationships with key customers Act as the Voice of the Customer while balancing customer needs with operational capability Drive customer loyalty, satisfaction and long ‑ term partnerships Tendering, Contracts & Governance Lead contract negotiations, renewals and extensions Ensure accurate account documentation, pricing and quotations Align tender strategies and ensure consistent execution Brand & Leadership Act as a strong ambassador for the brand, positioning the business as a trusted expert Lead and develop account teams and support structures Champion innovation, collaboration and customer ‑ centric ways of working About You Proven track record of driving sales growth and executing key account strategies at country level Strong commercial and financial acumen with excellent negotiation skills Ability to influence and deliver results in a complex, matrix organisation Customer ‑ centric, resilient and entrepreneurial mindset Strong stakeholder management, communication and leadership skills Master’s degree in Business, Marketing, Engineering or similar (desirable) Packaging industry experience preferred but not What we can offer you: Competitive salary Company car or car allowance Private Medical Insurance Pension scheme, Life insurance and Income Protection 25 days holiday plus Bank Holidays Employee Assistance Programme Employee discounts Location: Remote with travel, UK