Bursary Administrator and Personal Support Advisor
Make a real difference, every single day
Are you highly organised, compassionate, and passionate about supporting young people? Looking for a role where you can combine admin expertise with meaningful, face-to-face student support?
We’re looking for a Bursary Administrator & Personal Support Advisor to join our Student Services team. This is a unique and rewarding opportunity to play a vital role in both financial support administration and frontline student wellbeing.
About the role
This is a varied and impactful position where no two days are the same. You’ll combine accurate, detail-focused administrative work with direct support for students’ personal, financial, and wellbeing needs.
Key aspects of the role include:
* Processing bursary applications and managing student financial support
* Maintaining and updating systems such as online financial support portals
* Liaising with finance to ensure timely payments
* Acting as a key point of contact for students on a drop-in and appointment basis
* Providing guidance, information, and signposting to appropriate services
* Supporting students across a wide range of issues including financial, personal, and safeguarding concerns
* Working with internal teams and external agencies to ensure joined-up support
* Supporting events, tutorials, and wider Student Services activity
* Contributing to audits, process improvements, and staff training
* Advising on policy updates and maintaining accurate administrative systems
About you
You’ll be someone who combines strong administrative skills with empathy, professionalism, and resilience.
You will have:
* Excellent organisational and administrative skills
* Strong IT skills and high attention to detail
* Excellent communication and relationship-building skills
* A compassionate, calm, and student-focused approach
* Confidence working with young people and handling sensitive situations
It would be great if you also have:
* Experience in a student-facing or support role
* Knowledge of bursary or financial support processes
* Make a genuine difference to students’ lives and wellbeing
* Join a supportive, collaborative team
* Develop both your administrative and student support expertise
* Work in a varied, meaningful, and people-focused role
We offer a generous package with benefits including up to 28 days annual leave plus bank holidays and College closure days, LGPS pension scheme, relocation package, free on-site parking and a variety of on-site benefits and discounts.
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