Groundforce is the market leading rental provider of excavation support, providing specialist equipment to customers worldwide. Reporting to the Depot Foreman, assisting them in delivering excellent service, ensuring all depot transactions are completed safely, timely, efficiently, accurately and in line with company policies/procedures/processes and customer requirements to meet the overall objectives of the business.Through the effective management of all resources available to you, ensure that customer service is maintained at the highest levels whilst maintaining high standards of Health, Safety and Environmental management. Deputise for the Depot Foreman in their absence.Key ResponsibilitiesWorking in the Depot under instructions from the Depot Foreman to make equipment ready for hireLiaise with the Depot Foreman, to agree and understand our customers' requirements and ensure that the highest level of service is maintainedResponsibility for assisting with the running of the depot, to ensure equipment is made ready timely for hire.In the absence of the Depot Foreman assume overall responsibility for the depot undertaking the associated Depot Foreman duties.Supervise the depot team on a daily basis giving instructions on workload and tasks to be carried outEnsure as far as is reasonably practicable, a safe working environment for the team.Have a proactive attitude towards Health, Safety and Environment reporting of any issues to ensure the depot operates within the legislation and in accordance with company policies and procedures Maintain effective cost control of stock and assets within the depot reducing Company costs where practicalEnsure stock levels are accurately maintained and quality of equipment is kept in line with company quality standardsEnsure the depot is secure at all timesDrive counter-balance or multi-directional forklift trucks to load/unload vehicles, move, prepare and store equipment (full in-house training will be provided)Pick/return/scan equipment accurately and identify stock overages/shortagesEnsure equipment is loaded and unloaded correctly and safelyInspect, service and repair specified hire equipment and depot assets in line with level of competency, to company procedures ensuring company policies and processes are followedUse of pneumatic/electrical hand tools (full in-house training will be provided)Keep up to date and accurate service/inspection records at all timesIdentify and record damage of out of service equipmentMaintain the depot to a high standard keeping clean and tidy at all timesOccasionally drive the depot van as deemed necessaryWhen considered necessary or appropriate by management you may be required to carry out any duties considered within your skill and competence to assist the smooth running of the businessWhat We're Looking ForCustomer service experienceAbility to complete records & paperwork accurately is essentialTo be computer literate and able to use Excel, Word and ELearningKnowledge of how to scanners, PDA's, tabletsTo be flexible, trustworthy and reliable and have excellent time keeping skills is essentialGood awareness of Environment, Health and Safety in the work place with a proactive approach to the management thereof (full in house training will be provided)A reasonable level of fitness is requiredValid full clean driving licencePreferable skills:Supervisor experience of managing an operations team would be advantageous but not essentialAble to read & understand engineering drawingsKnowledge of shoring commercial operationsWorking knowledge of any shoring/construction/housing/civil engineering or hire industry advantageousKnowledge of shoring/hire industryQualified to at least IOSH Leading Safely level or similar (full in-house training will be provided)What We Can Offer YouSalary sacrifice pension25 days holiday, plus bank holidaysAdditional holiday purchase schemeFree Tool HireLife Assurance cover 3x salaryShare save schemeEye care vouchersRecommend a friend schemeLearning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where requiredCycle to work schemeLong service recognitionMy Vp discounts – a variety of discounts and rewards on thousands of well-known brandsDiscounts on HP productsEE mobile contract discount offersGym discountsHealth Shield (discounted premiums on health care cash plan)Employee Assistance ProgrammeVirtual GP ServiceWill Writing & Funeral Concierge ServiceRegit Assist 24/7 accident helpline – free joiningA Little Bit About UsGroundforce is the market-leading rental provider of excavation support systems and specialist products for the water, civil engineering, and construction industries. With a remarkable 60-year heritage, we offer comprehensive shoring and related services.Operating under the Groundforce banner, we provide a wide range of solutions, including shoring, piling, construction training, temporary bridging, and more.Our goal is to be the convenient one-stop shop for "total solutions" in the construction and civil engineering industry.At Groundforce, we pride ourselves on our divisions, including Groundforce Shorco & Piletec, Stopper Specialists, Groundforce Bridge, and Groundforce Training Services.We continually invest in acquiring associated businesses to enhance our product portfolio and offer reliable and high-quality equipment for our customers.Excellence is our priority.We hold ISO 9001, 14001, and OHSAS 18001 certifications, demonstrating our commitment to quality, environmental stewardship, and safety.Join Groundforce, where we deliver exceptional support, innovative solutions, and outstanding customer service. Apply today and be part of our team that takes pride in our industry-leading position.Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.