Employer Gloucestershire Hospitals NHS Foundation Trust Employer type NHS Site Gloucester Royal Hospital Town Gloucester Salary £24,625 - £25,674 (pro rata if part time) Salary period Yearly Closing 15/07/2025 23:59
Clinical Healthcare Support Worker, Band 3
NHS AfC: Band 3
Join us at an exciting time for Gloucestershire Hospitals NHS Foundation Trust! We have an ambitious plan for our journey to Outstanding and are looking for aspirational, committed individuals to join us, making a real difference to both staff and patients.
As a former winner of England for excellence award: Tourism destination of the year, the beautiful city of Gloucester and the scenic regency spa town of Cheltenham are fantastic places to work and live.
As a hospital Trust we are currently involved in over 100 clinical trials and studies, whilst also providing acute elective and specialist services to a population of over 620,000.
By joining Gloucestershire Hospitals NHS Foundation Trust new colleagues can look forward to a warm welcome and a future full of opportunities and support.
Job overview
You will be working as part of the day surgery team in Gloucestershire Royal Hospital delivering exceptional care for the patients attending the unit. Day case surgery is becoming more common, it now makes up approximately 70% of all surgery performed. The patients will expect, and will receive, the highest standards of professional care by all members of the team involved.
Main duties of the job
* To provide high quality nursing care whilst working within limitations of the role and understanding how to escalate when required.
* To work effectively as a member of the multidisciplinary team
* Maintain and develop high standards of care
* Work proactively to ensure that all patients expectations and needs are met within a timely manner
* Respond to emergency situations with composure, maintaining patient safety and seeking immediate support whilst supporting the patient, family and other staff as required.
* The ability to maintain clear, accurate and concise patient records in keeping with departmental and professional standards.
* Report near misses and untoward incidents, complaints, emergencies, injury or medication efforts via the trust reporting system and assist lead staff in investigating as required.
Working for our organisation
* Mayhill Unit prides themselves on having a positive culture and this is reflected in the feedback we receive from our patients
* Mayhill Unit is open Monday - Friday (excluding bank holidays) and we work shifts between the hours of 0700 and 2100.
* You will be involved in the pre and post operative care for a number of surgeries including a variety of specialities such as Head and Neck, Colorectal and Upper Gastrointestinal, Gynecological, Breast, Vascular and Trauma.
Detailed job description and main responsibilities
* To communicate effectively, especially where patient ability to do so is compromised.
* Ability to disseminate contentious and delicate information appropriately
* To deliver safe care within a challenging and changing clinical environment.
* To adhere to all Trust policies and procedures and professional code of conduct.
* To input and retrieve patient and staff information from computer-based systems.
* As a Health Care Assistant, you will be responsible for participating and assisting in the delivery of care / services to patients
* Provide safe and compassionate care of a high standard under supervision of registered nurses
* A ssisting patients with activities of daily living including personal care and nutritional and dietary support
* Recording of observations and assessments of patients additional supportive tasks as directed by registered nurse e.g. venepuncture and ECG’s
Person specification
Qualifications
* GCSE (or equivalent) in Maths and English Grade 4 or above
* Evidence of a completed care certificate
Knowledge
* Ability to prioritise own workload and that of others as appropriate
* Personally resilient and able to manage complexity and work in an ambiguous or changing environment
* Excellent communication and interpersonal skills
* Ability to effectively and appropriately escalate concerns
Experience
* Experience of working within an acute clinical environment
* Previous experience within a relevant specialty
Personal Attributes
* Ability to act as a role model
* Enthusiastic and self-aware
* Flexible, reliable, adaptable and dependable
* Team focused
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
You will only be contacted by the Recruitment Team via email if you are shortlisted for this post. Please ensure therefore that you check your e-mail account regularly.
If you require sponsorshipfor a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under theUKVI points based system
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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