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Customer Assistant - Fashion, Home & Beauty - Inverness
Client:
Marks and Spencer
Location:
United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
4069f91722a7
Job Views:
4
Posted:
25.08.2025
Expiry Date:
09.10.2025
Job Description:
Work Pattern
Week 1: Saturday 10:00-19:00
Week 2: Sunday 09:00-18:00
Join our team at M&S as a Customer Assistant in our Clothing & Home section, where you'll become a champion of our stylish products, on-trend designs, and exceptional customer service. We're looking for passionate and fashion-forward individuals excited to dress the nation.
You'll be a brand ambassador, recommending our latest fashion items. Through remarkable service, you'll ensure our customers feel valued every time they shop with us.
· Be ready to work hard and go above and beyond every day, providing quick and efficient service. · Digital confidence is essential; you'll use our digital tools like the Sparks App and in-store devices to enhance the customer experience.
· Focus on efficiency and effectiveness to ensure customers don't wait and enjoy their store experience. Be adaptable across various store areas, supporting a positive environment.
· Flexibility is vital. Be confident to work across different store sections, adapting seamlessly to changing demands.
Are you ready? Apply now.
Purpose
To deliver an excellent shopping experience by putting customers first and promoting our products. As the face of the business, you'll help us improve by representing our customers' voices.
Key Accountabilities
* Serve customers efficiently on the shop floor and at service points
* Maintain store cleanliness and stock shelves
* Achieve daily sales targets and promote products
* Engage proactively with customers, understanding their needs and providing recommendations
* Develop product knowledge to sell and recommend effectively
* Utilize digital tools and communication channels to serve customers better
Key Capabilities
* High customer service standards
* Attention to detail and commitment to quality
* Open to feedback and continuous improvement
* Efficient workload management
* Adaptability to change
* Strong listening skills and relationship building
* Good digital skills
Everyone’s Welcome
M&S is committed to leading with inclusivity, diversity, and equal opportunities. We support flexible working and reasonable adjustments during recruitment to ensure a fair process.
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